Carlena Singletary

Baltimore, MD ***** +1-410-***-**** adujfm@r.postjobfree.com

SUMMARY

With over 16 years in HealthCare. I am a highly Motivated Registered Medical Assistant and Certified Phlebotomy Technician with intensive Clinical and multi-functional experience. An excellence in prioritizing multiple tasks in a fast paced Hospital, Clinical and or office setting. I deliver compassionate and sensitive care to patients. I'm reliable and cross trained with skills and expertise in medical proficiency to help increase patient satisfaction and provide the best patient care possible.

Work Experience

Certified Phlebotomy Specialty Technician

Medstar Union Memorial Hospital – Baltimore, MD

November 2021 to Present

Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles. Labeled blood vials with critical information like time of collection, date and patient name. Utilized calm and friendly demeanor to increase patient comfort and alleviate anxiety. Properly stored and transported specimens to prevent loss and delays. Coordinated workflow based on stat, schedule, or outpatient needs. Obtain appropriate medical info, identity and prepare patients. Maintained fully-stocked phlebotomy cart, carrier and station. Assemble medical equipment such as: Needles, tourniquets, gauze, alcohol pads, bandages, blood collection tubes etc… Specializes in order of draw for blood collection. Sanitized work area after every patient to prevent contamination and spread of disease. Enforced infection control and sharps disposal procedures to protect Summary Skills Experience patients, co-workers and self.

Registered Medical Assistant

ORTHOPEDIC ASSOCIATES of Maryland - Catonsville, MD August 2021 to November 2021

Measured vital signs and took medical histories to prepare patients for examination. Led patients to exam rooms, answered general questions and prepared patients for physicians while explaining the procedure process. Prepared treatment rooms for patients by cleaning surfaces and restocking supplies. Clean, Stock and turnover rooms Suture and Staple removal etc… Administer injections as needed for pain. Cleaned and maintained medical equipment following procedures and standards. Medstar Health Vascular Institute

MedStar Franklin Square Medical Center - Rosedale, MD November 2020 to August 2021

Scheduled appointments for patients via phone and in person. Led patients to exam rooms, answered general questions and prepared patients for physicians. explained the procedural process. Assist providers with Exams and outpatient procedures Clean, stock, and turnover rooms Collect and deposit co-pays Insurance verification Medication refills Order and put away inventory Sterile process of instruments Check in and check out patients.

Registered Medical Assistant / Certified Phlebotomist Chase Brexton Healthcare - Columbia, MD

October 2019 to November 2020

Escort patients to exam room

Triage patients

Stock and turnover exam rooms

Administer injections

Urinalysis collection and routine testing

Assist Providers with Exams and Procedures

Collect blood samples from patients, labeling and dispatching them for analysis and testing

Assemble medical equipment needed for blood collection Obtain appropriate medical information while identify and preparing patients

Specialize in order of draw for blood collection 2019 to November 2020 Registered Medical Assistant

Aerotek Scientific Staffing LLC - Baltimore, MD

November 2018 to October 2019

University of Maryland Faculty Physicians Inc.

(women's health) Obstetrics and Gynecology

Prepared patients for examinations, taking vital signs and updating medical histories. Chaperone and assist with procedures and examinations. Positioned patients for optimal comfort prior to procedures. Completed clinical documentation in accordance with agency guidelines. Autoclave techniques Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations. Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs. Administer injections and medication Triage patients Urinalysis collection and routine testing. Registered Medical Assistant

GBMC Health Partners

Prenatal Associates (Obstetrics and Gynecology) – Towson,MD October 2016 to October 2018

Incorporated outside records into charts and EHR.

Labeled and completed lab requisitions using ICD and CPT coding. Led patients to exam rooms, answered general questions and prepared patients for the physician and by explaining the process. Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.

Scheduled appointments for patients via phone and in person. Participated in team meetings to improve workflows and contribute to improving patient population outcomes.

Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.

Urinalysis collection and routine testing

Administer injections

Prepare documents and products to go to off-site locations Transported patients to and from different departments Autoclave techniques and sterilization procedures

Custodian of Medical Records

Perinatal Associates, LLC - Towson, MD

September 2006 to October 2016

Responsible for the care, custody and

control of the health records for the

office Organize, updated and maintained

patient charts Record patients' medical

history, vital statistics and test

results in medical records Retrieved

patients records from recall Maintained

patient privacy and confidential patient

information Retrieved lab results

Education

Certification in Phlebotomy

American Academy of Phlebotomy Technicians Baltimore - Baltimore, MD August 2021 to September 2021

Certification in Medication Technician

Stein Academy - Baltimore, MD

July 2021 to July 2021

Certification in Medical Assistant

Fortis Institute - Towson, MD

April 2013 to July 2014

Skills

• Medical Records Release

• HIPAA Compliant

• Team player

• Able to manage multiple, fast changing priorities

• Proficient in EPIC (Cadence and Nurse MA)

• Proficient in Microsoft applications

• Customer relations

• Clinical / Administrative

• Phlebotomy

• Triage

• Customer service

• Experience Administering Injections

• EMR Systems (Epic, Nextgen, Centricity, Meditech,ETC…)

• Medical Office Experience

• Venipuncture

• Vital Signs

• Patient Care

• Medical Scheduling

• Laboratory Experience

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