Store Associate Customer Service
Resume:
Hello, I’m
Julie Riley
Clarksville, IN 47129
adujdb@r.postjobfree.com
Skills
I am a detail oriented worker who has excelled in independent work, as well as working harmoniously with others in a team environment. From teaching to managing to writing, I have many years of conquering everything from co-operative projects to independent tasks, all completed with equal effort and successful results. My roles involve multiple technologies: computers, electronic devices, assistive tech devices and technology apps, to name a few. I would love the opportunity to learn and grow more. Learning quickly is a skill I have always succeeded in while giving my best to my current and prior positions. I look forward to coming back to various warehouse roles.
Experience
September 2022- Present
Thorntons - Assistant Manager
● Performed physically active roles such as lifting, moving, etc
● Maintained inventory quality checks, retail space
● Assisted other associates in training and finding success in various roles November 2020- September 2022
Amazon - Associate
● Performed physically active roles such as lifting, packing
● Maintained inventory quality checks
● Assisted other associates in training and finding success in various roles on site
● Completed safety checks
● Participated in team roles with excellent communication and support for others August 2017- November 2020
502 Hemp- Social Media Coordinator/Store Associate Provided excellent customer service and education
2
● Comanaged 502 Hemp’s second location plus worked as a store associate at the original location.
● Managed store inventory, quality checks
● Maintained the company website, employee handbook, and trainings
● Maintained and created content for the company website and social media accounts
● Coordinated with community members in business networking
● Maintained communications for the business as a whole through emails, phone calls, and face to face contact
February 2020 - June 2020
Mercer - Transportation Coordinator in Training
● Utilize multiple software programs to manage and acquire freight for multiple owner operators
● Acquire new skills and knowledge in the transportation industry.
● Creative problem solving to correctly address issues.. October 2019 - February 2020
Spectrum - Customer Service Representative
● Provide quality customer service to customers.
● Acquire new skills and knowledge in the technology industry.
● Creative problem solving to correctly address customer service issues.
● Partner and group think to aid colleagues in troubleshooting calls by customers.
● Maintain training, documents, and coaching to improve job specifications (i.e preventing customers from needing to call back, positive customer surveys, and using tools appropriately).
May 2019 - PRESENT
502 Hemp - Social Media & Marketing Coordinator
● Maintain meaningful relationships with multiple business communities and their members.
● Provide quality customer service to clients within the community, at community events, and at 502 Hemp locations.
● Create material and information for 502 Hemp social media accounts that are engaging.
● Coordinate events and publications
3
● Excellent typing and computer skills including all Microsoft Office and Google Office software.
● Process payments in-store and at community events. August 2016 - May 2018
Nanny - Caregiver for McCullum Family
● Provide care for five children at multiple age levels
● Maintain quality care in challenging situations
● Maintain and process payments for self electronically through bank August 2013 - February 2015
First Baptist Weekday School; South Boston, VA - Early Childhood Educator
● Planning and creating lessons that accommodate a variety of needs and learning styles.
● Effortlessly coordinating schedules and working with other coworkers in group planning
● Maintaining state and school standards of quality learning
● Knowledgeable of state policies and expectations
● Coordinating with outside community members and parents to preserve students most successful environment
● Problem solve challenges within the classroom and for students October 2011 - June 2013
Guilford County Schools; Greensboro, NC - Speech Language Facilitator
● Coordinate with multiple schools and county staff members to fulfill education plans, behavior plans, and services for students
● Act quickly and creatively to enhance student’s language and meet Individual Plan Education goals and objectives
● Coordinate with family members and staff members in communication and meeting needs
● Troubleshoot technology from computers to assistive technology
● Be flexible in my role to help with the school community needs
● Plan and execute tutoring, goal & objective plans for individual students August 2003 - September 2011
Friendly Avenue Christian School; Greensboro, NC - Early Childhood Educator
● Planning and creating lessons that accommodate a variety of needs and learning styles.
● Effortlessly coordinating schedules and working with other co-workers in group planning
● Maintaining state and school standards of quality learning including the North Carolina Star Rating License System.
● Knowledgeable of state policies and expectations
● Coordinating with outside community members and parents to preserve students most successful environment
● Problem solve challenges within the classroom and for students 4
● Work with outside community agencies in trainings, workshops, and common goals in Early Childhood
August- December 2008
Guilford County Schools; Greensboro, NC - After School Clerk
● Maintaining state and school standards of quality learning
● Knowledgeable of state policies and expectations including the North Carolina Star Rating License System
● Coordinating with outside community members and parents to preserve students most successful environment
● Supervising other team members to meet student needs, maintain standards, and problem solve with challenges
● Take instructions from Site Coordinator and implement and communicate with other team members
● Process tuition payments daily
● Track and report tuition payments to school county supervisors
● File and upkeep paperwork as required by state laws Education
January 2004 - December 2008
UNC-Greensboro; Greensboro, NC
129-course hours towards Early Childhood Education Degree and English Degree. References
Savannah Barnett
adujdb@r.postjobfree.com
Brittany Puentes
adujdb@r.postjobfree.com
Sarah LeBlanc
adujdb@r.postjobfree.com
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