Masoom Ahmed Siddique

Summary

Focused-oriented individual looking for challenging role to help organization in designing, planning, implementation and to execute, Industry-leading solutions to achieve buisness productivity and services

5.5+ years of experience in IT, Networking, datacenter and managing network operations.

Best Performer Award, JHAH, Feb 2021.

Having a sound understanding of TCP/IP, Cisco, SD-WAN, Citrix(LB), Firewall, virtualization, Multi-cloud technologies.

Designed and implemented monitoring, configuration and reporting functions that will make a hands-off environment

Demonstrated the ability to effectively lead, motivate and direct personnel with diverse skills, work styles, and values.

Defined and documented best practices and support procedures

Good Knowledge of Network Tools as Cisco Prime Infrastructure, Wireshark, Solarwind(NPM, NTA, IPAM, NTM, OLV etc),tcpdump.

A person with a self motivated, proactive, skillful, dynamic, and attentive to detail.

Possessing exceptional troubleshooting, analyzing, problem solving skills.

Given with proven strategies and ideas for Network operation enhancement Technical Skills

Switching Technologies

• STP, RSTP,MSTP

• FHRP(HSRP,VRRP,GLBP)

• Ether-channel

• VTP,Vlans,Port Security, SPAN

• L2TP/IPSEC

• VXLAN

• GRE, DMVPN

• P2P

• MPLS(L2 &L3 VPN)

Routing Technologies

• RIP,

• EIGRP

• OSPF

• IS-IS

• BGP

• MPLS

VPN Technologies

• Solarwind

• Grafana

• Splunk

• Air-wave

• Wireshark

• Service now

• Fireeye(Web, Email)

• BlueCoat Proxy

• Arch sight

• Fortitoken

Network Hardware

Cisco Router

• 2960, 1700, 1800, 2500, 3600, 2800,

3800,7200, ASR 1K, 9K Series, ISR 3945

spe 250,4451x,4431

Monitoring/Ticketing Tools

Switches:

Nex Series(9k,6k,5k,3K)

2950,3550,3560,1900,4500,3500

Juniper Router:

•MX240,480.

• 8320,8400,2930,5400,3810,

• 7240XM,7030,7010

Citrix(LB)/SD-WAN

HPE Switch/Controller

• Netscalar(11515)

• 5100,3000

Firewalls

• Paloalto (5250,5020)

• Fortinet

• Sophos Red 20

• Cisco Firepower (1k) Server

• Wind(2012 R2, 2016, 2019)

aduja9@r.postjobfree.com

+1-973-***-****

Jersey City, NJ, USA.

Academic History

MS, Information Technology Administrative Security New Jersey Institute of Technology, NJ.

B. Tech. Computers and Science Engineering – JNTUH. Expect Completion:

[May 2024]

[May 2012 to Sep 2016]

Professional Experience

John Hopkins Aramco Healthcare Ltd.,

[Primary Role: NOC Engineer] [Jul 2020- Present]

[Secondary Role: NOC Lead] Location: Saudi Arabia

Creating change request for accomplishing various task such as decommissioning, commissioning, adding servers, firewall, switches, etc.

Responsible for the up-gradation of IOS on switches(Aruba, nexus), routers(Cisco, juniper), Nginx packages on Linux servers.

Performed the troubleshooting on different level (P1,P2,P3) tickets plus restoration of critical services failure within the SLA expiration.

Configuration(Netflow,backup, interfaces, threshold, polling etc), adding (alerts definition, nodes, services enable), troubleshooting and management of Solarwind, Grafana Application.

Designed the escalation matrix on different level of issues(Critical, High, Medium), troubleshooting procedure along with detailed RCA for LAN & WAN issues.

Lead a Solarwind, SD-WAN, Network enhancement project on our infrastructure, data centers and on multiple remote sites.

Automating backup & health check for Core devices(Routers, switches, firewall, IGW routers), Servers.

Developed KPI report for IT infrastructure(Network, Voice & Collaboration, Computing, Security etc) to the management.

Designing, building, assisted and manage IT infrastructure with best practices and cost-effective ways.

Configuration of routing, policies, traffic routing(LAN,WAN) b/w sites, firewalls(fortinet,sophos, Palo alto), site- to-site, remote client VPN.

Establishing and maintaining user accounts, profiles, file sharing control, access privileges and security in AD level, network devices in clear pass(NAC).

Configured the VLAN, pruning, Inter-Van, VTP, STP, OSPF,NAT, ACLs on the Campus Network, HSRP, BGP on WAN routers.

Configuring WAN links( facing towards local, external n/w) on Grafana tool, VPNs(GRE, DMVPN, IPSec, MPLS Layer 2 & 3 VPN, Vxlan).

Administer and troubleshoot the LAN/WAN, all level of network, database, applications issues.

[CPP Ltd.,]

[Project - Saudi Aramco North Gas Pipelines]

Network Engineer

[Feb 2020- Jun 2020]

Location: Saudi Arabia

[ATS Pvt. Ltd] Network

Administrator

[Nov 2016 - Dec 2019]

[Location: India]

Designing network, topologies, configuring servers, routers, switches, firewall by following the SOP.

Using wireshark, SW NTA tool traced all network traffic, with detailed analysis of packets flows to troubleshoot effectively.

Resolving network infrastructure issues on Routers, Switches, servers and optimizing the network for optimal speed and availability.

Configuring VLANS, Subnets, domains, dhcp pool, switches, syslogs.

Ensuring the migration of old network devices, servers with new ones without interrupting the business service.

Implementing Qos, policies, setting bandwidth on links according to the services requirement.

Administered and supported core Microsoft, Cisco, Citrix, and Server technologies.

Proactive management and maintained server, network and firewall systems.

Involved with direct high level management for business growth and enhancement of network. Certifications

CCNA, CCNP, CCIE EI(written),ITIL V4, PCNSE, Fortinet NSE(1,2,3,7)

Microsoft Azure Fundamentals, Aviatrix - MCNA, Silverpeak SD-WAN(SPSP),

Intro to Cybersecurity(Cisco), NNSC(National Network Security championship.

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