Madeleine R. Espinoza

**** **** *** **

Lancaster, CA

661-***-****

aduj6z@r.postjobfree.com

SKILLS

1.Filing - Both manual and computer

2.Computers - Filing, Microsoft Programs, Google Programs

3.Cashiering- credit cards, and cash, could use more experience

4.Customer Assistance

5.Teamwork

6.Fast Learner

7.Fast Thinking

8.Quick Decision Making Skills - Only if i have knowledge of what to do and what i can and can not do for a customer

9.Work okay-get better with time and knowledge of what to do for my job- under pressure

10.Organization

11.Reliable - for assignments and Arriving to work on time

12.Good Team Management

13.Good Customer Service

a.4+ years of customer service

14.Good Communication

15.Good at “building” a basket w/ customer and making bigger sales

16.Fast Learner

17.Can do stocking quickly and easily

18.Some phone skills

a.Operating phones, depending on what kind of phone, I might need a walk through

Talking and helping the customer I can do, have had some training in that.

EXPERIENCE

Lancaster Honda - Clutter Motors, Lancaster CA- Filing Clerk

February 2016- April 3,2017 (Company Change)

●Hard Copy, paper, filing

Assisting Clients

Honda Lancaster, Lancaster CA - Filing Clerk/Cashier/Depositing

April 4, 2017 - October 31, 2017 (Laid off for lack of work)

●Answering Phones- when needed

●Talking and Assisting Clients

●Computer scanning

●Cashier training

●Depositing training

●Setting out complementary foods, and cups

●Responsible for opening the cashier window if head cashier is unavailable

Assisting Clients with any needs and questions they may have

J Salon Studios & Spa, Lancaster CA - Volunteering

May 2015- February 2016

●Answering Phones

●Appointment Setting

●Cleaning Work Area

●Talking and Assisting Clients

Doing Inventory, appointing prices for sales items

Burger King,Las Vegas, Nevada - Evening and night time cashier

January 2018 - October 2018

●Front Counter Cashier

●Cleaning Dining area

●Talking and Assisting Guests - helping and making sure the orders are correct

●Expediting the food - putting food into bags

●Cashier for driver through

●Some Kitchen Skills

Stocking Supplies

Burger King,Las Vegas, Nevada - Shift Manager

October 2018 - July 21, 2018

●Front Counter Cashier

●Cleaning Dining area

●Talking and Assisting Guests - helping and making sure the orders are correct

●Expediting the food - putting food into bags

●Order taker for drive thru

●Cashier for driver through

●Some Kitchen Skills

●Stocking Supplies

●Managing labor

●Closing Cashier Drawer

●Doing inventory

●Safe count

●Money Deposits

●Managing Crew Member shifts

●Assisting Customers and managing complaints

●Doing end of day for the system

●Handling voids/overrings

Doing paperwork

Sally Beauty,Las Vegas, Nevada - Sales Associate

July 21st, 2018 - Currently Still Hired and Working at

●Cashier

●Customer assistance

●Customer service

●Beauty advisor

●Customer service

●Shipment and self stocking

●Open and close systems

Gamestop,Las Vegas, Nevada - Sales Associate

November 20- Jan. 13th (Holiday Seasonal Hire)

(Still tech employed as well, volunteer hours mostly)

●Cashier

●Customer assistance

●Game and accessories advisor

●Customer service

●Shipment and self stocking

●Open and close systems

EDUCATION

Quartz Hill High School, Lancaster CA - High School Diploma

August 2010 - May 2015

●Was in a AVID program for 3 and a half year, 4 and a half years including my year in middle school

●Teacher's Assistant for a year for English for Mrs.Foss class I believe.

Antelope Valley Community College, Lancaster CA - English Major

●Only a year and a half worth of classes

●Dropped out due to bad teachers and gaining new interests

REFERENCES

Latonya Byrd - Trainer and senior head cashier. She has been for the company for many years working as a cashier.

Cell Phone- 661-***-****

Armando O. - Coworker during my time at Honda but he is employed by Subaru, the company also being apart of Honda and owned by the same person.

Cell Phone- 818-***-****

Elyse Miller - My Store Manager and Boss. (At new store, recommended me as manger)

Cell Phone- 702-***-****

Yhuri - My Store(2nd) Manager and Boss. (Left company is now under new employment elsewhere,promoted me as manger)

Cell Phone- 702-***-****

Ashley Corpron- management (and crew member) trainer and co-worker

Cell Phone- 702-***-****

Sherri Harms - Sally Beauty Store Manger, was under her management for a year and a half before she moved to a different location out of state.

Cell phone- (702) 303- 3438

Contact this candidate