Service Representative Administrative Assistant

Work Experience

Education History

Volunteer Work and

Interests

Contact Info

Relevant Skills

Linkedln:

Fiorella Céspedes Luna

Email:

****************.****@*****.***

Phone number:

+51-916-***-*** (Whatsapp)

Positive Attitude, willness to help,

customer service and friendly.

Customer Service Representative Calls

Teleperfomance - Lima Peru

August 2022 - November 2022

Respond to immediate customer questions, requests, concerns and needs.

Managed a high volume of inbound and/or

outbound contact with customers via telephone,

email, and chat.

Investigate issues that cannot be resolved at the

initial point of contact, and I followed through until issue resolution.

Crew member Taco Casa

Grapevine Texas

Dec. 2021 - March. 2022

Taking orders and making accurate change quickly

Providing food service to our guests with enthusiasm Packaging all menu items and checking for product

quality and consistency

Preparing drinks and cleaning food areas.

Barista and Cashier.

Market Place Gaylord Texan Resort and Convention

Center. - Grapevine Texas

Dec. 2021 - March. 2022

Food handling in preparing and serving food and

snacks.

Taking orders and ringing up payment. Grinding and restocking coffee beans

Well versed in POS systems and card payment

procedures.

Preparing coffee machine at the beginning of a shift in heating up and testing pour.

Administrative assistant

Santa Barbara Gallery - Lima Perú

Dec. 2020 - Nov 2021

I provided solutions to the members of the board of owners regarding administrative issues, I maintained good relations with clients and the municipality of downtown Lima

Payment of services and internal logistics.

Manage three people under my charge.

Fiorella Cespedes

Finances Student

ESAN UNIVERSITY

2017 - 2022

Student in Finances and

Management.

BRITANICO

2014 - 2016

English institute - Advance Level

ISL (French institute)

March 2022 - Dic. 2022

Intermediate level

TABC certification Barista

January 2021.

Part of AESEC Pacifico - Law and

Finances area (2019 - 2021)

Part of Reimagine and Make a

miracle (20217 - 2018)

College council representative 2022

until 2025

Course delegate in Managent

Information System

Contact this candidate