Front Desk Service Representative
Resume:
MADELEINE J. WECHSLER
Bronx NY 10463
*****************@*****.***
Highly energetic customer service representative with four years of retail experience and several years of volunteer work. Detail-oriented, able to multitask, provide exceptional customer service, responsible, seeking a position in any related field.
EDUCATION
-B.A. Anthropology
Herbert H. Lehman College, Bronx NY, May, 2017
-High of American Studies at Lehman College, Bronx NY, ‘03-’07.
EXPERIENCE
8/2022- 01/2023 FRONT DESK ASSOCIATE, PLANET FITNESS
GREAT NECK, NEW YORK
Responsible for opening gym procedures, front desk,
phones and overall gym maintenance and cleanliness.
Responsible for setting up memberships and cancelling
memberships and use of the Planet Fitness mobile app.
2/2022- 08/2022 VOLUNTEER, YWCA FLUSHING, in FLUSHING, NY.
Responsible for set-up and breakdown of auditorium.
Took seniors for local walks and field trips. Distributed
water and exercise items. Took attendance.
Responsible for well-being of seniors during classes.
8/2021- 02/2022 VOLUNTEER MANAGER, KEHILAT FOOD PANTRY,
FOREST HILLS, NY.
Guided staff and gave instructions. Helped with
packing, sorting, and distribution of food and goods.
Was responsible for e-mails, and community outreach.
Solved minor issues between staff and clients.
2016-2017 VOLUNTEER RECEPTIONIST, HETRICK MARTIN
INSTITUTE/HARVEY MILK SCHOOL, NY, NY.
Responsible for front desk, received mail, packages
and deliveries. Allowed clients and students in and out
of the building. Made simple supply orders and
responsible for phone messages.
10/2015-12/2015 SHIFT LEADER, DUANE READE, NY, NY.
Responsible for store operations and leading staff.
Collaborated with customer service team members to
give exceptional service throughout the entire shopping
and purchasing experience. Built customer confidence
by actively listening to their concerns and giving
appropriate feedback.
02/2009-02/2011 KEYHOLDER ASSOCIATE, RED WING SHOES,
WESTBURY, NY.
Responsible for training of personnel. Customer
service, community outreach, day-to-day store
cleanliness, stocking and restocking, inventory,
ordering supplies, customer service in high volume
retail outlet.
REFERENCES
Bryant Garcia, Manager, Planet Fitness, Great Neck NY 917-***-****.
Nicole Black, Assistant Manager, Planet Fitness. 347-***-****.
Carol Daly, Manager, YWCA, Flushing NY, 917-***-****.
Matt Seifman, Manager, Kehilat Food Pantry, Forest Hills, 516-***-****.
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