Zachary Ernest

Blackstone, MA ***** • 774-***-**** • aduj3z@r.postjobfree.com

Professional Summary

Experienced and motivated with over 2 years of experience in several different work environments, including providing quality customer service. Excellent reputation for resolving problems and improving customer satisfaction.

Skills

Protective Equipment

Quantity Estimation

Creative Thinking

Personal Assistance

Verbal and Written Communication

Team Training

Visual Inspection

Standards Compliance

Dependable and Cooperative

Quality Assessment

Work History

Dietary Aide, 06/2021 to Current

Blaire House Of Milford – Milford, MA

Served meals to residents in accordance with established schedules and dietary procedures. Washed plates, cups, serving and eating utensils and kitchen equipment in commercial dishwasher.

Maintained strict levels of cleanliness for tables, floors and prep areas. Cleared tables and removed dishes, trays and utensils from dining room to dishwashing area. Arranged tray and or table settings with proper tableware, condiments and tray card. Assisted in maintaining dry storage areas and handling unpacking, dating and rotating of food and non-food supplies as directed.

Delivered nourishment and supplements to nurse station for distribution to specific residents. Factory Line Worker, 04/2021 to 06/2022

American Footwear – North Smithfield, RI

Boxed, labeled and transported items to support assembly operations. Assisted quality assurance by inspecting items and removing defective parts. Removed rough spots to enhance parts alignment and improve finishes. Checked position and alignment of each component to prevent errors and minimize materials waste.

Ecommerce Associate, 04/2019 to 05/2020

Walmart – Leicester, MA

Maintained working knowledge of company products, services and promotions. Interacted with and sold to e-commerce customers and delivered prompt and courteous service.

Processed and handled customer complaints, answering questions and providing alternative solutions.

Double-checked customer orders and information before filling out order forms to prevent unnecessary delays and errors.

Informed supervisors and coworkers of inventory needs and double-checked supplies before completing customer orders.

Communicated with customers to verify information, fill out appropriate paperwork and carry out specified requests.

Recommended merchandise and services that would meet customer needs. Education

High School Diploma: 06/2017

Blackstone Millville Rhigh School - Blackstone, MA