Customer Service Team Member

GRICELDA BERMUDEZ

**** *. **** * ***, Tulsa, Oklahoma, 74145, US • 970-***-**** • aduj3g@r.postjobfree.com Experience

Dedicated

Over 10 years of experience as a personable and meticulous leader who excels at prioritizing, completing multiple tasks at once, and following through to meet project objectives.

Customer-focused and high-energy team member with experience in customer relationship management, conflict resolution, safety protocol, regulatory compliance, and time management.

Positive

Organized

Professional in customer-focused management with experience identifying issues and implementing solutions. Consistent

Multi-Task Management

Excellent communication

Bilingual in [Language]

Customer satisfaction

Lead development

Conflict and dispute resolution

Accounts payable/receivable

Customer service

High School - 1996

Escuela preparatoria

Property Management - August, 2012 to October, 2019 Tagmultifamily LLC - Oklahoma

Effectively controlled the release of proprietary and confidential information for general client lists. Provided excellent and professional service to ensure guest satisfaction. Was responsible for processing up to [50 ] customer orders per day. Daily fuel inspections, including preloading and quality control, were something I helped with. Used Propertyware to enter information from customer calls and onsite service visits into the company's system. Provided each customer with exceptional service by listening to their concerns and answering their questions. Payroll Assistance: Assisted with payroll preparation and entered data into cumulative payroll document. Professional Summary

Skills

Education

Work History

Accomplishments

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