Data Entry Customer Service
Resume:
ANGELA PAYNE
**** ****** **** ******, ** *****
*******.**@*****.***
OBJECTIVE
EDUCATION
Strong customer service-oriented professional. Demonstrates the ability to multitask, work well independently under pressure, and resolve problems quickly. Strong communication skills blended with a commitment to team and hard work.
Mid Continent University
Mayfield, KY
MS Human Resource Management; BS Business Management
Shawnee Community College
Ullin, IL
AAS Accounting
KEY SKILLS
SELF MOTIVATING
DETAIL ORIENTED
STRONG ORGANIZATION SKILLS
DEPENDABLE
ADAPTABILITY
COMPUTER SKILLS: WINDOWS 110, MICROSOFT WORD/EXCEL/OUTLOOK AND POWERPOINT
TYPING 50+ WPM
EXPERIENCE
February 2021-April 2022
Human Services Manager: Illinois Dept. of Human Services
Ensuring case information is gathered and processed in a complete and accurate manner
Supervised and trained caseworkers with processing applications for Medicaid
Complying with all rules as well as federal and state laws regulating public assistance programs
October 2020-February 2021
State Eligibility Consultant: State of Indiana
Assisted/processed applications and inquiries for clients requesting assistance with TANF, SNAP, and Medicaid
Entering client data into computerized system using dual monitors
Complying with all rules as well as federal and state laws regulating public assistance programs
July 2001-October 2020
Office Associate/Office Administrator
Maintained and entered data into daily spreadsheets.
General office duties such as: filing, telephone inquiries, data entry, creating and maintaining spreadsheets and correspondence
May 1996uly 2001
REFERENCES
[Available upon request.]
Contact this candidate