Front Desk Customer Service

I am looking for a career move where I am to utilize my abilities and learn new skills. I am a team player and want to join a company and offer 110% of myself.

Experience:

Crunch Fitness 2015-2021

Front Desk/Salesperson

Staten Island, New York

Follow the Crunch Weigh Sales Script and Enroll New Members

Upgrade current members

Activate new members

Generate membership appointments via phone calls

Not Just Pastrami 2021-Present

Partner/ Business Owner

Staten Island, New York

Oversees the day-to-day operations of the restaurant

Develop, train and coach a solid team devoted to excellence for your restaurant.

Maintain exceptional food quality and customer service standards while also implementing strong marketing tactics.

Understand and adjust to reports on sales growth, cost management and profit.

Handled all customer complaints with tact and diplomacy, swiftly resolving any issues

Jem Funding Group January 2022- November 2022

Sales Representative

Staten Island, New York

Serves customers by selling products and meeting customer needs.

Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.

Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.

Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques.

Recommends changes in products, service, and policy by evaluating results and competitive developments.

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