Andrelle Brown
Jersey City, NJ ***** Linkedin 817-***-**** *************@*****.***
EDUCATION
Texas A&M University, College Station, TX Graduation Date: May 2017 Bachelor of Science Agribusiness and Economics, Cum Laude (GPA: 3.52/4.00) WORK EXPERIENCE
American Express, New York, NY March 2022- Present Investment Analyst
• Created forecasting methods and tools to predict sales and KPI’s for internal stakeholders and future budgets, by using historical data and formulas to implement with a 99% accuracy rate
• Provided insights to develop our Risk & Opportunities report, creating 500+ strings monthly
• Constructed a view for senior partners effectively displaying data and providing performance awareness
• Collaborated with teams to create a method for run rates for future monthly reporting Richemont, Grand Prairie, Texas January 2021- March 2022 Data Analyst
• Implemented SAP Analytics, Tableau, and Power BI, providing KPI’s and measuring sales for our internal stakeholders improving visibility by 75%
• Streamlined Salesforce processes, creating and understanding the formulas used for dashboards
• Generated SQL queries, allowing for Python formulas to provide real-time insights
• Utilized Google Analytics to confirm real-time sales data for stakeholders within Richemont
• Created dashboards in excel, using pivot tables, and Cartier Brand Ambassador October 2017- January 2021
• Improved the experience of clients, becoming an advocate for sales, exceeding 2020 fiscal year sales goals
• Maintained client experience, while reaching KPI goals of 97% collectively
• Analyzed documents of Cartier watchmaking and jewelry to ensure clients are implementing valid procedures
• Generated daily reports, based on client satisfaction, and recognized improvement techniques National Farmer’s Union, Washington, D.C. August 2016 - December 2016 Government Relations Intern- placed by the Agricultural and Natural Resources Policy Program
• Worked alongside lobbyists on current Farm Policy, including food safety and environmental concerns
• Attended legislative briefings, hearings and Committee meetings on behalf of the National Farmers Union Enterprise Rent-a-Car, Arlington, Texas May 2016 - August 2016 Management Trainee Intern
• Demonstrated a sales based work ethic involving customer service for rental cars
• Adapted as a leader helping to take initiative when necessary to produce the anticipated sales goal
• Learned various sales techniques including upselling and packaging products together LEADERSHIP EXPERIENCE
Salesforce Champion Cartier April 2021- August 2021 Leader
• Championed the beginning of the Salesforce program through Cartier
• Assisted with testing the system, while analyzing the inconsistencies
• Created a training method to introduce the Salesforce launch to the remaining team Social Media Lead Sprinklr October 2019 - August 2021 Leader
• Trained 5 upcoming ambassadors on the program after the initial launch
• Supported clients through 55+ daily interactions via Instagram, Facebook, Twitter, and Linkedin] VOLUNTEER WORK
Mission Arlington, Arlington, Texas Spring 2020
• Learned the importance of providing various foods to address food insecurity in the community
• Volunteered 96 total hours packaging and distributing meals for less fortunate families Rise Against Hunger, Arlington, Texas November 2019
• Helped to wash dishes, organize equipment and, meal prep 100+ food bags for communities around the world AWARDS
• Cartier Client Relations Salesperson of the Year Spring 2020
• Cartier High Jewelry Event - Client Satisfaction November 2019