Development Specialist Business

Nicole Washington

**** ****** *****, ******** ****, Texas 76522

Cell Phone 254-***-****

*********@*****.***

Objective

Seeking a challenging position where my sales, management and excellent customer relations skills can be effectively utilized to contribute to company profits. Skills

Customer-oriented

Strong customer relations

High level of accuracy

Extensive knowledge of various Banking

regulations

Data management

Team building

Organizational skills

Microsoft Office Suite proficiency

Work History

Assistant Branch Manger

First National Bank Texas 2007 – Present

• Ensure friendly and professional customer interactions on team-wide basis.

• Complied with regulatory requirements including Bank Secrecy Act Anti Money Laundering OFAC USA Patriot Act Privacy Act and Community Reinvestment Act.

• Maintaining high levels of controls through daily observations, coaching, and weekly assigned projects dispersed among the management team, tellers, and bankers

• Responsible for assisting the day-to-day operations of the branch and staff.

• Responsible for assisting in the development and assisting in ensuring staff achieve sales goals.

• Manage all branch sales and operations.

• Monitor branch service quality levels and coaches staff to achieve appropriate levels.

• Assist in keeping branch is compliance with all bank policies and procedures.

• Participate in training and meeting on sales and operation issues with branch management and staff.

• Ensure compliance, audit and security procedures are adhered to at branch location.

• Perform management duties, exercising usual authority concerning staff, performance appraisals promotions and terminations.

• Provide leadership, coaching and mentoring to subordinate group.

• Responsible for training and development of subordinate staff.

• Monitor employee activities, assist with problems, and to act when necessary to ensure work quality standards and planned schedules are maintained.

First National Bank Texas Business Development Specialist - Expert professional in business development, planning and executing business strategies, master in developing new market channels and building strong relationships with sales managers, customers and industry leaders. Generated leads and prospect customers, assist the management and the staff of a company in developing and implementing new marketing strategies. Performing marketing research, reporting to senior management, identifying new business opportunities, and maintaining client relationships. Analytical thinking, leadership, teamwork, excellent communication skills and computer competencies. Education

Major in Mass Communication/Minor English Wiley College 1992 – 1995 Elysian Fields High School Graduated 1991

References

Upon request

Contact this candidate