Tech Support Implementation Specialist
Resume:
Company
San Antonio, Texas
Dear Human Resources Director:
Please consider my application for the Project Manager position. I believe that my skill set and experience match well with your needs. I have included my resume for your review and look forward to learning more about your company.
At my previous company, I had a reputation for being able to work with everyone. I enjoy figuring out what motivates people, finding common ground, and getting things done. I am also good at project tracking, finishing work, and process improvement which helps me to build productive relationships and achieve solid results.
As you review my resume, you may notice a brief gap in my work experience. I resigned from my previous position to relocate across the country to accommodate a new career opportunity for my spouse. While managing the logistics of my move, I studied industry news, trends, and events to keep my knowledge current. I am now settled and prepared to take the next steps in my career. Just got relocated to Converse/San Antonio looking forward to a challenging position where my accomplishments finish for the best of the patients and their community.
If you have any questions, please feel free to contact me.
Sincerely,
Edgard M. Rodríguez
Objectives
Fully bilingual experienced Project Manager in healthcare focused on strategic planning, clinical transformation, and operational efficiency, infrastructure design, project turnarounds, program and project management, methodology development. Specific healthcare IT experiences have been in directing IT for hospitals, physician offices, multi-facility healthcare organizations, payer organizations, and government sectors.
Experience
Owner, CIO, PM, Consultant
May 2009 - Present
EHR Group PR Corp. - Caguas, PR
Established own business managing Electronic Health Records and Professional Consulting for Hospitals, Clinics, and Physician offices
Provide assessments in the health industry to assist in EHR decision-making, vendor selection, and application implementation
Asses Hospitals and physicians with CMS regulations and compliance
Direct and train personnel in the EHR applications
Increased profits by 95% in one year through product implementation and restructuring of the business operations.
Conducted periodic inspections of job sites for quality and progress.
Trained new staff to increase team oversight and productivity.
Director of Hospital Information Technology
January 2003- April 2009
Auxilio Mutuo Hospital, San Juan, PR
Established and directed the strategic long-term goals, policies, and procedures for an information technology department and Hospital Medical plan.
Directed teams to ensure technology solutions are aligned with IT strategy and technical standards and requirements
Developed and implemented work plans that meet organizational expectations for timeliness, efficiency, and quality
Determined an organization's long-term systems needs and hardware acquisitions to accomplish the organization's business objectives.
Provided company users with tech support for IT problems and account maintenance.
Attended ongoing seminars, workshops, and continuing education courses to remain current in emerging technology and advancements.
Director of Information Technology
January 1999-December 2002
Department of Health-City of San Juan, San Juan, PR
Implemented PMS/Billing for healthcare 8 facilities and the main Hospital.
Implemented wireless infrastructure for 9 dependencies within the San Juan municipality health centers
Attended ongoing seminars, workshops, and continuing education courses to remain current in emerging technology and advancements.
Corporate and Hospitals IT Director
January 1993-January 1999
Pavia Healthcare
Implemented new systems and applications under the approved budget.
Prepared informative manuals and training guides to assist with the successful management of the healthcare system.
Researched health center standards and guidelines to identify best practices and improvement opportunities.
Supervised all issues concerning IT
Established strategies for equipment acquisition and staffing training
Developed departmental manuals to comply with regulations and inspections.
Education
B.A. Math/Computer Science, University of Puerto Rico, Rio Piedras PR
M. S. Computer Science University of Sacred Heart, PR and San Antonio College, Texas
Project Management Professional (PMP) Executrain, San Juan PR
Health IT / OSHA 10 Certification
Skills
Administrative and Financial Management
Infrastructures design and reorganization
POS apps
Systems design and implementation
Project management
Application interfaces and conversions
Proficient in MS Office Suite, Outlook, Microsoft Project Professional
Project Development and Lifecycle
Reports and Documentation
Contact this candidate