Customer Service

Edith Correa Ceja

720-***-**** *************@*****.***

SKILLS

●Fluent in Spanish

●Adaptability

●Problem Solving

●Attention to detail

●Health and Safety Management

●Relationship Building

EXPERIENCE

Starbucks / Barista

JUNE 2019 - PRESENT, Aurora, Co

●Understood and delivered company’s mission and values to the costumer

●Memorized 60 drink recipes and the seasonal modifications

●Handcrafted hot and cold beverages following company presentation standards

●De-escalation Training and Practice within environment

●Promoted to Barista Trainer and guided 6 new hires

CineMark / Crew Member

June 2018 - December 2018, Aurora, Co

●Greeted and assisted on auditorium ensuring ultimate customer service

●Worked on a team with 30 other crew members to deliver the best movie theater experience

EDUCATION

Overland High School

AUGUST 2016 - MAY 2020, Aurora, Co

●Highschool Diploma

●Endorsement of Biliteracy Certificate

●Achieved both Green and Blue honor roll

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