Desktop Support Information Specialist
Resume:
DAVID S. KABIA
[TYPE YOUR ADDRESS]
New Carrollton, MD 20784; Email: ************@*****.*** Cell: 240 -534-8903. [Type your website]
Objectives
Seeking employment as a Desktop Support Administrator
Skills:
Ten(10+) years of technical experience in Desktop Support Environment
Ten(10+) YEARS EXPERIENCE IN WORKING IN LAN/WAN ENVIRONMENT
Proficient in Windows11, Microsoft 365, Windows 10, Windows 8.1, Windows 8, Windows 7 and the old version Windows Desktop support and upgrades
Proficient in administering networks including Cisco servers and switches.
Experience:
Home Depot, Lanham, MD February, 2022 – Present
POSITION:
Sales Assistant(Plumbing Dept)
RESPOSIBILITIES:
Shift(5:00am – 2:00PM) OPENER
Check safety guidelines: Making sure these guidelines are met and correct before the store is opened to the public
Check each bay is down stacked for customers
Assist customers with plumbing materials and fittings: PVC, CPVC, Copper pipes and fittings
HVAC, WATER HEATERS, TOILETS, FAUCETS, VANITIES Connectors and accessories, etc., Electrical Department
SALCAB (Sierra Leone Cable(Ltd) August, 2015 – September, 2021
Sr. Computer Systems Analyst:
Responsible in administrating networks DNS, Cisco servers and Switches; providing desktop support and training for users in Windows 7, and Windows 8.1 Trouble shooting and solving hardware and software problems; repairing, cloning and ghosting workstations. Providing weekly and monthly reports to the management
`
COMMUNITY SERVICE: September, 2010 - January, 2021
VOLUNTARY WORK
LUNSAR, MARAMPA CHIEFDOM
SIERRA LEONE, W. AFRICA.
Marampa Landowners Association
Mining Concession Area(London Mining CO, Ltd)
Sierra Leone Mining Co., Ltd/ Marampa Mining Co., Ltd
Chairman September 2010 – January, 2022
RESPONSIBILITIES:
Represented landowners in London Mining Co., Ltd in steering Committee meeting as; and in all capacity in the Lunsar community; including both local government and state government
Outlined and addressed some key problems facing landowners and the environment
ACHIEVEMENTS:
Substantial increment in payment of cash crops and employment facilities
Chairman of The Community Development Committee(CDC) was formed in April, 2017
In which One(1) percent of the company Gross Income goes towards the development of the Lunsar Communities and its environs.
Lockheed Martin Corp 1. FEBRUARY, 1998 - DECEMBER, 2002
POSITION:
Senior Computer Systems Analyst: Supporting US Environmental Protection Agency(EPA)
RESPONSIBILITIES:
Managed and administering Novell Server (5)server; providing Desktop Support for JUDICIARY Squire location – EPA Program Offices: OAR/OAP and CAMD;
Managed all Leaf Objects in my container;
Supported over One hundred Fifty(150)users
Providing Tier1and Tier II Desktop support
Participated as Team Lead in the migration of users from different Lockheed Martin Washington, DC locations
Coordinate, install and upgrade workstations and laptops for users - including remote users
Providing technical support assistance to end users
Responsible for computer hardware and software evaluation
Making sure software are licensed properly; Stayed abreast with EPA current approved products and documentations
Responsible for cloning/Ghosting/Imaging new workstations and workstations that need new installations
DESKTOP SUPPORT:
Configured and install Windows 2000 Professional; Upgraded users from Windows 95/98 to windows 2000 Professional: Supported EPA standard software: Lotus Notes 5,x, Adobe Acrobat5.x Corel Application 9, Lotus Smart Suites Release9.x, Microsoft Office 2000 and Microsoft Office 97; Configured approved Home Users Remote Access to their emails.
UNITED NATIONS (UN) HQ., New York, New York February,1995 – January, 1998
EDP OFFICER(MINURSO):
Assigned to LAAYOUNE, WEST SAHARA, MOROCCO:
RESPONSIBILITIES:
Evaluate Network Environment and to reconfigure network environment:
Upgraded Novell server 3.2 to 4.1v; Administering and providing Desktop supportfor approximately, 150 users.
IBM(International Business Machine): November, 1983 – May, 1990
SENIOR INFORMATION SPECIALIST: Facilities Division;RESPONSIBILITIESAssessing small projects by engineering groups for the facilities Division; Responsible for administering, repairing BADGE READER; Repairing and updating security systems and Badge Readers at the Gaithersburg, Rockville and Bethesda facilities; Responsible in creating and assigning security codes to IBM employees, Federal workers(FAA) and guests
Provided weekly and monthly reports of badges created, suspended and de
EDUCATION:
OLIVET COLLEGE, OLIVET, MICHIGAN, USA
Business Administration (Management) B.A. (December, 1978)
English B.A. (September, 1979)
TECHNICAL CERTIFICATIONS:
Certified Netware Engineering(CNE)(Novell, April, 1994)
Cisco Certified Network Associate(CCNA, March, 2000)
REFERENCES:
Prof. Mohamed Sesay Mr. Abu Baba
8307 Spruce Hill Drive 5614 Hobson Choice Loop
Laurell, MD 20707 Manassas, VA 20112
Cell: 301-***-**** Cell: 571-***-****
Email: ******@***.*** Email: *******@***.***
Mr. Leonard Bernard During
1816 Metzerott Road, Apt:42
Adelphi, MD 20783
Contact this candidate