Dawn Glover

Senior Loan Processor

Katy, TX

aduion@r.postjobfree.com

832-***-****

Professional Senior Mortgage Loan Processor, seeking full-time/permanent employment with a local or remote company. Ability to adapt to an ever-changing work environment. Excellent customer service skills, multi-tasking skills, and comfortable working independently. Reliable and accountable, with a strong desire to complete all task efficiently and accurately.

Job Related Experience and Proficiencies:

FHA, VA, Conv, and USDA experience

CD Preparation Experience

1st, 2nd Homes, Investment properties. HRLOC experience

Single Family Homes, Condo's/PUD's, Manufactured Homes, and 2-4 unit properties experience

Doc to decision and decision to document experience

Ability to pre-process/ underwrite

Ability to process 65+ pipelines w/average of 25+ closings per month

Proficient w/ Purchase and Refinance transactions

Proficient w/ Income Calcs including Self Employment and use of Loan Beam

Proficient w/ LP and DU

Proficient w/ reviewing appraisal reports

Proficient w/ reviewing condo analytics reports

Proficient w/ reviewing title reports

Proficient w/ Encompass, VA Portal, FHA Connection

Work Experience

Senior Loan Processor

Planet Home Lending – Remote

August 2020 to July 2022

Supported 2 regions of LO's. Was responsible for a wide variety of functions including loan processing of loans from doc to decision, closings, doc preparations, pricing exceptions, running of final DU/LP, Income calculations etc. Ordered all 3rd party items needed. I have acted as sole point of contact for LO's, brokers, and borrowers. Responsible for obtaining and clearing all conditions. My role was 100% remote. Created and supplied daily reports to both the sales team and management to ensure the lines of communications remained open. Daily use of Encompass and all 3rd party systems. Monitored internal/external email box and responded to all inquiries in a timely manner. Was also responsible for the submittal, preparation and follow up of appraisal orders. I consistently met all goals and ensure loans closed on time consecutively each month

Senior Loan Processor / Loan Officer Asst

American Financial Network- Remote

January 2014 to August 2020

Worked side by side with 8 branch loan officers as the sole processor and LO assistant. Responsible for overseeing the processing, pre-underwriting, closing and post-closing for purchases and refinance mortgage loans. Daily use of Encompass and all 3rd party systems. Maintained and updated weekly pipeline of 60+ loans. Worked loans from application to closing. Responsible for obtaining and clearing all conditions. Proficient in needed calculations including D/R, LTV, CLTV, Max Potential, and income. Solely processed and closed all Home Equity and HELOC loans. Other duties included answering multi phone line system for multiple departments. Assisted with the training of new hires. Creation of training material for mortgage department. Provided weekly and monthly reporting. Met all goals consecutively each month. Was chosen to lead several training sessions

Loan Document Specialist IV

Wells Fargo Bank

September 2011 to October 2013

Responsible for performing a wide range of duties related to customer service and clearing loan conditions rendered by underwriting and ensures credit guidelines are met, by using automatic underwriting systems. Manages and processes a pipeline of 100+ loans including Conventional, HARP, and FHA. Serves as the main point of contact for homeowners and borrowers, as it pertains to loan status, loan scenario, and credit guideline criteria. Responsible for matching fees on GFE with preliminary HUD prior to submitting the file for a clear to close in efforts to assist with closing process. Served 1 year on post-closing team. Received customer loyalty scores of 90% or better each month. Awarded top performer for 7 consecutive months in 2013 by Upper Management

Education

Academy of Business and Finance

HD Woodson Senior High - Washington, DC

1996-2000

References and letters of recommendation, furnished upon request

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