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Customer Service Store Manager

Location:
Birmingham, AL
Salary:
$148,700
Posted:
January 07, 2023

Contact this candidate

Resume:

Robert Ozug

918-***-**** aduinn@r.postjobfree.com

Strengths

P&L Budget Management

Contract Negotiations

Product Transport Logistics

Team Building

World Class Customer Service

C-Level Relationships

Training & Enablement

iTrade, RetailLink, EDI

Project Management

Building Sales

Big Box Purchasing

MS Office/CRM

Offering 25+ years of profitable sales management/procurement experience with a well-established record of year over year sales and margin growth.

Broad-based experience driving a flourishing multi-million-dollar income stream, simplifying processes, and improving performance in a demanding, fast-paced environment.

Highly effective communicator, rapport builder, relationship manager, and proactive problem-solver.

Professional Experience

Business Development Account Manager. Delina Fresh, Miami, FL January 2021-Present

Brought on to develop new National Big Box Accounts.

Secured long-term contracts valued at $10M

Director of Retail Sales. C&B Farms, Inc. July 2015-March 2018

Created new Direct to Retail Program. Grew sales from $0 to $10M in 2 years

Developed and implemented strategic forecasts and sales plans to achieve corporate objectives.

Responsible for developing a pipeline of new business through continuous prospecting and networking

Accountable for defining and coordinating sales training programs that enabled staff to achieve their potential and support company sales objectives

National Account Manager/ Analyst. Frieda’s Inc., Los Alamitos, CA 2004-2015 & 2018-2021

Increased sales from $5M to over $16M in sales ($3.5M margin) in 3 years

Acted as liaison between Walmart and all Frieda’s depts. (Purchasing, Logistics, Accounting, etc.)

Maintained constant awareness of markets, competitor activities and problems within account; recognized trends that developed, and made appropriate recommendations

Conducted frequent corporate level business presentations

Created and executed 5-year business plans

Store Manager. Supervalu, Boston, MA June 2003 to July 2004

Effectively managed 25 employees with accountability for $26 million in revenue

Oversaw all P&L, Purchasing and new hire training

Manager/District Trainer. Home Depot, 4 states August 1993 to June 2003

Successfully directed 120 employees with $52 million in revenue

Multi box P&L Analyst

Trained all District new hires on company Core Values



Contact this candidate