Line Worker Delivery Driver

JOCELYN SINGLETON

Fort Worth, TX ***** 928-***-**** ************@*****.***

Professional Summary

Over 10 years of experience as delivery person working with small to large companies. Work hard to meet or exceed employer and customer expectations. Interact well with team and share advice and tips. Embrace shifting schedules and delivery routes. Always handle frustrated customers with professionalism and positive attitude. Highly-skilled Courier successful in providing quality service and completing on-time deliveries. Cross-trained in all aspects of shipping and deliveries. Efficient Shift Supervisor aiming to increase value of company through excellent leadership. Proudly offers talents in communication and organization. Outgoing and energetic individual familiar with various equipment operations.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Skills

Money Transfers

Deposit Verification

Employee Coaching and Motivation

Scheduling and Coordinating

Technical Proficiency

Performance Tracking and Evaluations

Payroll Verification

Bank Deposit Preparation

Changing Out Tills

Encouraging Others

Suggestive Selling

Store Opening and Closing Procedures

Safety and Security Enforcement

Retail Inventory Management

Dependability and Honesty

Valid Driver's License

GPS Navigation

Loading and Unloading

Traffic Laws and Regulations

Efficiency and Time Management

Work History

Uber Partner 09/2019 to Current

Uber – Fort Worth Texas

Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness and customer service.

Optimized profitable time by anticipating surge areas, targeting highly trafficked sectors and daisy-chaining rides.

Picked up riders at designated locations and greeted upon vehicle entry. Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.

Cleaned and sanitized rideshare vehicle to avoid germ and infection spread. Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.

UPS Driver Seasonal 10/2022 to 12/2022

UPS – Haslet, TX

Delivered goods and products to customer on time and in excellent condition. Cleaned and maintained vehicle and assessed vehicle for damage after each shift. Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.

Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions. Planned and adjusted optimal routes based on traffic and weather conditions. Coordinated efficient routes to avoid delays and optimize schedules. Shift Supervisor 10/2015 to 09/2019

CVS Pharmacy – Haslet, TX

Completed store opening and closing procedures and balanced tills. Responded to and resolved customer questions and concerns. Helped store management meet standards of service and quality in daily operations. Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts. Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.

Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.

Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.

Department Manager 02/2008 to 03/2015

McDonald's – Prescott, AZ

Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.

Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.

Communicated with managers of other departments to maintain transparency. Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.

Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.

Assembly Line Worker 04/2005 to 02/2008

Ruger Firearms

Used established assembly instructions to complete jobs quickly, accurately and with zero errors.

Assembled components with minimal supervision, exceeding expected project milestones. Boxed, labeled and transported items to support assembly operations. Assisted quality assurance by inspecting items and removing defective parts. Completed durable assemblies and subassemblies with hand and power tools. Conducted quality assurance inspections on finished components and identified issues. Checked position and alignment of each component to prevent errors and minimize materials waste.

Identified machinery malfunctions by performing troubleshooting tasks. Food Delivery Driver 04/1998 to 12/2004

Roses Mobile Food – Cottonwood, AZ

Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.

Verified orders prior to completing deliveries to avoid customer complaints. Kept delivery vehicle clean and neat to maintain company's professional reputation. Served customers promptly by smoothly collecting and delivering high volume of orders. Drove continuously during shifts, meet deadlines and achieved high customer satisfaction ratings.

Developed and maintained professional relations between customer, store personnel and company.

Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders.

Education

Customer Service Management 04/2008

Prescott College - Prescott, AZ

Certifications

Certified Management Supervisor, McDonalds - 2009 Certified Warehouse line Worker, Ruger Fire Arms - 2005

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