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Service Representative Resolution Specialist

Location:
Greenville, SC
Posted:
January 07, 2023

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Resume:

Steve Edmond Clark

*** ****** ***** ************, ** 29681 • 843-***-**** • aduimp@r.postjobfree.com A successful Business Management professional with extensive banking and customer sales experience PROFESSIONAL EXPERIENCE

Uber

Driver 2019- Present

Overall Uber Rating of 4.97/5

Lowes Home Improvement

Customer Service Representative 2015 – 2019

Responsible for departmental inventory management and reconciliation

Tasked with engaging customers and increasing the per transaction amount through up sales

Contributed to the store safety record; with zero occurrences during employment Haywood Estates Retirement Community

Co-Manager 2013 – 2015

Handled operations of a 106 unit retirement community

Managed dietary staff, maintenance crew, and housekeeping

Worked with sales staff soliciting new residents

Planned and carried out social events for senior residents Williamsburg First National Bank/First Citizens Bank Commercial Loan Officer/Special Assets Officer/Retail Sales Manager 2009 - 2013

Managed substantial Commercial and Consumer loan portfolio

Served as Troubled Debt Resolution Specialist and Special Assets Officer

Handled Commercial relationships up to $3MM outstanding

Trained inexperienced loan officers

Developed and wrote loan review policy and procedures

Developed loan checklists for all loans

Answered FDIC and OCC loan audits

Reviewed loans Pre and Post closing

Pageland Oil Company

Owner/Manager 2002 – 2009

Managed successful oil distribution company, including a laundromat, car wash, quick lube, and full service gas station

Performed inventory control, ordering, and purchasing

Negotiated fuel agreements with vendors, ensured all deliveries were accurate and on time

Hired and trained employees, prepared weekly schedules, monitored and evaluated performance

Responsible for all bookkeeping, payroll, and cost control American Federal/Central Carolina Bank

Regional First Vice President 1990 – 2001

Directed the management of six branch offices in the Southern Region including McCormick, Saluda, Ninety- Six, Greenwood, Batesburg-Leesville, and Clinton, SC

Supervised thirty-five employees and was responsible for new hires in the region

Responsible for lending, deposit acquisition, and sales activities

Maintained commercial and consumer loan portfolios in excess of $50 million

Achieved bank-wide recognition for leading insurance sales and investment referrals EDUCATION

Louisiana State University, Baton Rouge, LA

Graduate Banking School of the South

East Carolina University, Greenville, NC

RMA Commercial Lending School

University of South Carolina, Columbia, SC

South Carolina Banker’s School

Charleston Southern University, Charleston, SC

B.S. Business Administration, concentration in Marketing CIVIC ACTIVITIES AND COMMUNITY LEADERSHIP

Chamber of Commerce (Greenville, Greenwood, Easley, Saluda, and Pageland)

Board of Directors (Saluda, Easley, and Pageland) Pageland Watermelon Festival Committee (2002-2008) South Carolina Football Officials Association (1980-present) Rotary Club (Emerald City, North Greenville, and Kingstree) First Baptist Church (Pageland, SC)

Chairman of Deacons, Adult Choir, and Sunday School Teacher



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