Customer Service Stocker
Resume:
Sarah Carolina Estrada
Pomona CA *****
aduiie@r.postjobfree.com
Skills
Three years of warehouse experience
Basic computer skills - Microsoft word, excel and powerpoint.
One year of costumer service
One year of Cashier experience
Bilingual - Read, write and speak Spanish and English fluently
Fast learner, hard worker and self motivated
Experience
August 2019 - March 2022
QVC, Ontario - Returns Processor’s
Unpacked returned items and evaluated their condition for resale
Prepared resale items for delivery to outside stores
Processed refunds for customer’s returned items
Prepared new order products for shipment to customers and printed shipping labels
Unload and load delivery trucks and organized products for storage and transit
Worked in teams to relocate inventory from one warehouse location to another
Used computer programs and barcode equipment for packing, receiving and shipping items
Mastered all warehouse safety protocols and ensured a clean and organized work environment
August 2021- October 2021
Target, San Dimas- Style Department
Worked independently to organize all clothing departments
Assisted guests with searching for specific items in the store or nearby store locations
Prepared online orders for accurate distribution through the curbside pick-up service
Organized and monitored the fitting rooms and assisted guests with fitting room services
Restocked shelves and organized backroom inventory
Used Inventory management software (Zebra Warehouse Technology) to locate store products on shelves and inventory backroom
April 2022 - Present
Sally’s BeautyStore, Pomona - Cashier/ Stocker/ Customer Service
Restock and manage newly arrived products
Evaluate customers needs and provided product use and safety guidance
Assist guests when they are ready to check out and present additional items in pursuit of up-sell opportunities
Closing lead - Ensure that the store is fully stocked and organized before closing and responsible for managing the store during closing hours
Education
August 2014 - May 2019
Ganesha/ School of Arts/ SEEO, Pomona- Diploma
Awards
QVC - Received bonuses for recognition of good work ethic
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