Contact
Mcdonough, Ga, *****
tobyunnwilliams@gmail.c
om
Skills
Client account management
Recruitment
Sales expertise
Business Development
Exceptional interpersonal
communication
Operations management
Consistently meet goals
Efficient multi-tasker
TW
Toby Williams
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Work History
General Manager
Hotworx
Overseeing daily business operations
Developing and implementing growth strategies
Creating and managing budgets
Maximized operational excellence mentoring
personnel on management principles, industry
practices and company procedures.
Managed budget implementations, employee
evaluations and contract details.
Performed statistical analyses to gather data for
operational and forecast team needs.
Hiring employees
Prepared annual budgets with controls to prevent
overages.
Evaluating performance and productivity
Analyzing accounting and nancial data
Assisting in setting up advertising displays or
arranging merchandise on counters to promote
sales
Delivered business strategy and developed
systems and procedures to improve operational
quality and team efficiency
Boosted productivity consolidating material
2021-12 -
Current
planning, data collection, payroll and
accounting programs into one system.
Updating and Revising Inventory
Brand ambassador
Clear
Brand ambassadors exist to help a brand create
strong, lasting relationships with customers
Customer loyalty encompasses a large portion of
sales
Acted as face of brand at retail events and
sampling opportunities at multiple locations.
Knowledge of (and Appreciation for) Marketing
Developed recap reports to communicate
competition trends, product introductions and
new promotions.
Achieved and exceeded sales goals in line with
prescribed selling strategy.
A High Level of Professionalism
The Ability to Gather Feedback and Provide
Innovative Insight
Show an authentic appreciation for their brand
and products
Executed brand activations to standards and with
professionalism.
Engaged, educated and befriended customers
to deliver amazing shopping experience.
Increased brand awareness through event
marketing, demonstrations, sales and brand
promotion.
Branding is dependent upon their effective
communication of enthusiasm, which will
influence the purchasing patterns of their
following
2019-07 -
2021-12
Data Analyst/Entry Clerk
Swissport International
Manifesting & Preparing cargo to go on flights
Handled 50-60 calls per day to address customer
inquiries and concerns.
2018-11 -
2021-04
Increased data-entry productivity by maintaining
detailed logs of data projects, identifying issues and improving them.
Data capturing freight coming on flights
Completing and closing cargo flights
Notifying customers of arrival of freight
Added documents to file records and created
new records to support filing needs.
Scanned documents and saved in database to
keep records of essential organizational
information.
Managed documents by organizing forms,
making photocopies, filing records, preparing
correspondence and creating reports.
Accurately handled data entry for over 4 major
airlines, 100 dispatch companies and
independent clients into company-based
software.
Devoted special emphasis to punctuality and
worked to maintain outstanding attendance
record.
Education
High School Diploma
Henry County High School - Mcdonough, Ga
2014-05 -
2014-08
Gordon State College - Ga