SKILLS

Customer Service

Multiline Phone Systems

Appointment Scheduling

Posting/Invoicing

Microsoft Office

Mylee Lighting System

Project Management

Inventory Management

Dispatch Service

WORK EXPERIENCE

Sunbelt Lighting Flowood, MS 2013-2021

Product/Account Manager

Greeted customers and vendors as they entered the showroom

Assisted with selection of singular purchases or complete home package lighting

General knowledge of home building and design process

Processed blueprint takeoff for lighting projects

Ordered lighting products and coordinated installation

Created and posted invoices or billing statements

Made collections calls for any past due accounts

Service Experts Heating and Cooling, Ridgeland, MS

Area Sales Lead Coordinator 2011-2013

Scheduled appointments for maintenance, repair services, and installation of new products

Responded to service technician and sales requests

Performed outbound calls to potential sales leads

Updated company records regarding equipment and service history

Followed up with customers to ensure requests were handled appropriately

Jackson Lighting Center, Jackson, MS

Customer Service Representative 2006-2011

Welcomed all patrons as they entered the showroom

Engaged with customers or vendors to answer any questions and assist with projects

Processed orders and accepted payments

EDUCATION

Murrah High School, Jackson, MS

High School Diploma

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