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Service Agent Customer

Location:
Tyler, TX
Posted:
January 07, 2023

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Resume:

Rolaundia Anene

Certified Nursing Assistant

Marshall, TX 75670

aduifg@r.postjobfree.com

+1-903-***-****

My name Is Rolaundia Anene, I am seeking employment in The home and Health Industry, with over 15yrs or experience in various fields of Medical. And Also Night Auditing, To which I have have worked for the last two years. To which i truly enjoyed.

Willing to relocate to: Marshall, TX - Hallsville, TX - Longview, TX Authorized to work in the US for any employer

Work Experience

Home Health Care Aide

Accent Home Health - 9-2013

September 2013 to Present

Performing Activities of Daily Living for Patients in a home setting. Customer Service Agent

SelectQuote - Wylie, TX

October 2021 to December 2021

I was a Customer service Agent. I took Inbound and Outbound calls and directed the customers to specific Licensed Medicare specialist. And answered questions about out products. Night Auditor

Best Western In Wylie Tx - Wylie, TX

November 2017 to September 2018

Front desk and Night Auditor and laundry assist and with Breakfast. Hospice Aide

Enterprise Medical Staffing - Dallas, TX

February 2012 to June 2014

Performing Adl's for hospice patients In the home and facility setting and also educating family on pallative care and the death and dying processes.

Education

CERTIFIED NURSING CERTIFICATE in Marshall

SUBURBAN ACRES NURSING HOME - Marshall, TX

January 1997 to March 2020

Diploma in Math. Sci, Bio

Percy Julian High School - Chicago, IL

June 1984 to July 1989

Skills

• Sewing Machine

• Sewing

• Caregiving

• Dementia Care

• Home Care

• Alzheimer's Care

• Hospice Care

• Laundry

• Patient Care

• Senior Care

• Vital Signs

• Food Preparation

• Cleaning Experience

• Meal Preparation

• Infection Control Training

• Catheter Care

• Nursing

• Auditing

• Night Audit

• Medication Administration

• Vital Signs Experience

• Time Management

• Cooking

• Hospital Experience

• Memory Care

• Data entry

• Customer service

• English

• Typing

• Windows

Certifications and Licenses

Home Health aide

Certified Nursing Assistant (CNA)

January 1997 to March 2020

I have worked as a CNA since 1997. I have worked as an independent contractor for hospice, and private duty. I also worked in assistant living facilities in the early 2000's. Drivers License

CPR Certification

Assessments

Nursing Aide Skills — Familiar

June 2019

Measures a candidate’s ability to provide nursing aid to patients using knowledge of relevant equipment and procedures.

Full results: Familiar

Work Style: Reliability — Highly Proficient

March 2020

Tendency to be dependable and come to work

Full results: Highly Proficient

Home Health Aide Skills — Proficient

March 2020

Providing care to patients in a home setting.

Full results: Proficient

Nursing Skills: Clinical Judgment — Completed

March 2020

Assessing a patient's condition and implementing the appropriate medical intervention. Full results: Completed

Call Center Customer Service — Familiar

April 2020

Applying customer service skills in a call center setting. Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Would love to be alerted asap hopefully with something close by i am a very hard worker and very enthusiastic to work as well.



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