Kevin Aham

** ******* ***

Groveland, MA *****

aduif7@r.postjobfree.com

978-***-****

Education:

*-****—12-2010: North Shore Community College Central Sterile Technology

● 1998-2005: Comcast University : Acquired skills in Sales, technical support, Retention of customers, Account Management, Marketing and Computer Skills in word,excel, power point.

● 1987-1991: Peabody Veterans High School diploma.

Employment

2012-Present Kids Play Day Care

Licensed Assistant Day Care Provider

Assist in day to day care of Infants to After school Kids

Teach children of numbers, letters, reading, spelling, etc

Write up daily reports of what was achieved that day along with what we can work on to better themselves

Maintenance of property

2011-2012 Working with Temp agencies

● Customer Service, incoming call centers

● Take payments over phone and input into Money Gram system

● Troubleshoot customers issues over phone

● Send trouble tickets through system if can’t fix issue

● Market additional products for company

2007-2011 Cintas First Aid & Safety

● Van delivery service

● monthly services on first aid and safety products

● Educate customers on OSHA and ANSI compliance

● Up sell customers on additional products and services

2005-2007 Beneficial/HSBC Account Executive

● Initiate interest in a variety of consumer loans

● interpret credit policy

● make judgmental loan decisions and preliminary approval

● advocate for customer needs

1998-2005 Comcast Sales and Customer Service

● marketing campaigns

● sales/ sales presentation

● developing sales techniques

● technical support

● manage customer accounts

● assist manager in any area needed