Crystal Flood
Randallstown, MD *****
***********@*******.***
Work Experience
Para Educator
Baltimore County Public Schools - Owings Mills, MD Present
• Provides direct, individual assistance to the student so that the student can participate, as independently as possible, in the least restrictive environment. Provides individual assistance in addressing the unique needs of the student, including physical/behavioral needs. Facilitates the student's use of mobility equipment, such as leg braces, walkers and prone standers.
• Obtains food from the cafeteria, serves food and feeds an individual student. Supports the student in self feeding, as needed. Assist in maintaining discipline and encouraging appropriate on-task behavior by the student.
• Accompanies the student on curricular/field trips to provide for personal and health care needs. Assist student with transitions. Establish rapport with student and maintains a positive relationship. Provides refocusing prompts for students as necessary. Rephrase directions as required. Assist in self-care.
• Substitute classes at times
• Communicate with parents
• Co-teach class
• Assist on field trips and work days for students Additional Adult Assistant
NEWTOWN HIGH SCHOOL - Owings Mills, MD
August 2018 to August 2019
• Provides direct, individual assistance to the student so that the student can participate, as independently as possible, in the least restrictive environment. Provides individual assistance in addressing the unique needs of the student, including physical/behavioral needs. Facilitates the student's use of mobility equipment, such as leg braces, walkers and prone standers.
• Obtains food from the cafeteria, serves food and feeds an individual student. Supports the student in self feeding, as needed. Assist in maintaining discipline and encouraging appropriate on-task behavior by the student.
• Accompanies the student on curricular/field trips to provide for personal and health care needs. Assist student with transitions. Establish rapport with student and maintains a positive relationship. Provides refocusing prompts for students as necessary. Rephrase directions as required. Assist in self-care. Additional Adult Assistant / Deer Park Middle Magnet School Baltimore County Public Schools - Randallstown, MD December 2017 to June 2018
• Provides direct, individual assistance to the student so that the student can participate, as independently as possible, in the least restrictive environment. Provides individual assistance in addressing the unique needs of the student, including physical/behavioral needs. Facilitates the student's use of mobility equipment, such as leg braces, walkers and prone standers.
• Obtains food from the cafeteria, serves food and feeds an individual student. Supports the student in self feeding, as needed. Assist in maintaining discipline and encouraging appropriate on-task behavior by the student.
• Accompanies the student on curricular/field trips to provide for personal and health care needs. Assist student with transitions. Establish rapport with student and maintains a positive relationship. Provides refocusing prompts for students as necessary. Rephrase directions as required. Assist in self-care. MEDICAL PRACTICE ASSOCIATE B
NORTHWEST HOSPITAL CANCER INSTITUTE
January 2014 to November 2017
• Perform office duties such as and including data entry, chart documentation, take patients vitals, answer multiple phone lines, collect identification/insurance/new patient paperwork, copying, filing, registration, verify insurance, train new employees, scanning, coordinate appointments.
• Verify insurance coverage, greet patients, assist patients around hospital to different offices, help with prior authorizations for medication/radiology coverage. Shadow doctor during examinations when needed. Order office supplies, open/close office, collect copays/billing. Sort/distribute incoming/outgoing mail. Maintain doctors' calendars.
MEDICAL ASSISTANT
BALTIMORE SURBURBAN HEALTH
July 2013 to January 2014
• Perform office duties including: data entry, chart documentation, vitals, wet mounts, pap smears, cultures, urinalysis, QC testing, assist with procedures.
• Perform front office duties including: collecting identification/insurance/registration, copy, filing. MEDICAL ASSISTANT
WOMEN'S WELLNESS CENTER, NORTHWEST HOSPITAL
January 2012 to June 2013
• Perform office duties including: data entry, chart documentation, vitals, wet mounts, pap smears, cultures, urinalysis, QC testing, assist with procedures.
• Perform front office duties including: collecting identification/insurance/registration, copy, filing. MEDICAL ASSISTANT
STAFF QUEST INC - Baltimore, MD
2008 to 2012
• Perform various medical assignments including: data entry, chart documentation, vitals, wet mounts, pap smears, cultures, urinalysis, QC testing, assist with procedures.
• Perform front office duties including: collecting identification/insurance/registration, copy, filing. PATIENT CARE ASSISTANT
SINAI HOSPITAL - Baltimore, MD
2007 to 2008
Perform various medical assignments necessary for the utmost care of patients including: vitals, enemas, phlebotomy. Person care of patients including: cleaning, feeding, answering call lights along with reporting to nurses and doctors.
MEDICAL ASSISTANT
DR. BERG & WEN LLC - Baltimore, MD
2005 to 2007
Perform various medical assignments necessary for the utmost care of patients including: registration, collecting co-pays and billing, scheduling appointments, vital signs, EKG's, answering phones, Maintaining doctors' schedules, collecting insurance information. NURSE AIDE ASSISTANT
Assist patients
ALICE MANOR NURSING HOME - Baltimore, MD
2003 to 2005
with daily tasks.
Education
CERTIFICATION
LOYOLA COLLEGE - Baltimore, MD
May 2005 to August 2005
GENERAL STUDIES
CATONSVILLE COMMUNITY COLLEGE - Baltimore, MD
September 2003 to May 2004
HIGH SCHOOL DIPLOMA
NORTHWESTERN HIGH SCHOOL - Baltimore, MD
June 2003
Skills
• Training
• Microsoft Excel
• CPR
• Child care
• Multi-line Phone Systems
• Office Administration
• Medical Office Experience
• Special Education
• Medical Records
• Insurance Verification
Certifications and Licenses
CPR Certification
First Aid Certification