Hardware Configuration Service Tech
Resume:
David L. Mashburn
Ranch Cordova, California 95670
aduid3@r.postjobfree.com
Network / Systems Administrator
Technologically adept and multifaceted IT professional, competent in pursuing and applying education and knowledge in Information Technology, with a passion to provide network and technical expertise, providing an opportunity to improve the systems and operations of a growing company. Experience in installation, testing, operations, and maintenance of hardware and software systems. Self-motivated and capable to work independently or in a team with demonstrated ability to prioritize tasks to accomplish maximum results, timely completion of projects, and ability to address organizational problems with innovative solutions.
Core Competencies
•Network Planning
•System Integration
•Software Configuration
•Hardware Configuration
•Teaching & Development
•Project Management
•Technical Support
•Network Troubleshooting
•Conflict Resolution
Education
Currently working on AWS and CCNA certifications
Associate of Applied Science Degree in Computer Software Technology
Graduated Cum Laude, GPA 3.69
TCI COLLEGE OF TECHNOLOGY, New York, NY Apr 2012
Relevant Coursework:
Access Database, Java, C++, C++ with OOP, Computer Architecture, LAN, PL/SQL, Micro processors
Technical Proficiencies
•Systems: Windows 2008/2010, 2012/2016/2019 Server, Mac OS, Linux
•Databases: Oracle, Access
•Languages: Python, C++, JAVA, PL/SQL, HTML, Visual Basic
•Software: Salesforce, Nagios, Savvis, Veeam, Eyes on the glass,
•Other: Knowledge of LAN and WAN technology and procedures, Imaging of various OS’s, Laptop Hardware upgrades, Configuration and Administration of Windows WDS Standalone Server
Career Overview
Senior Service Tech: NWN Corporation Rancho Cordova, CA 2017-2022
The scope of essential job responsibilities includes but is not limited to:
•Delivering quality services for one or more technology practices.
•Configuring, installing, troubleshooting and repairing desktop, network and systems infrastructure solutions for our customers.
•Meeting the billable/chargeable targets set by the company. Billable and chargeable time should consist of assessments, planning, design, configuration, installation and support of the solutions offered by the practice.
•Accurate and timely tracking of client work, service calls, and related documentation.
•Attending seminars as requested by the Professional Services Management Team.
•Administration: Consistent and accurate time entry input.
•Travel: To Customer sites as needed.
•Provide logistical support for shipping and delivery to local region.
•Loading/unloading of product/equipment.
•Inventory/audits/stocking/shipping/receiving.
•Prepare pallets/shrink wrap etc.
•Trash removal/disposal.
•Warehouse duties (cleaning, sweeping, organization etc.).
•Provide deployment and logistical support.
•Strong ability to lead multiple deployment teams.
•Assembly, configuration and installation of equipment (desktop computers, laptops, monitors, printers, etc.).
•End point configurations, imaging, asset tagging, laser engraving, staging etc.
•Create engraving files.
•Create/upload/manage/deploy gold standard images.
•Create custom asset tags.
•Pick-up/drop off equipment.
•Google management services.
•End point diagnosis, repairs (break/fix) and quality control.
•Data migrations.
•Converged Infrastructure/Collaboration support (access point, switch, server configurations/phone logistics and deployments).
•Strong rack/stack and cable remediation expertise.
•Provide inventory shipping and receiving support.
•Obtain/maintain various manufacturer certifications (HP, Fujitsu, Lenovo, Dell etc.).
•Responsible for project coordination.
•Customer management.
•Onsite technical lead.
•Complete training as required.
Data Center Analyst: PowerSchool LLC Folsom, CA 2015-2016
•Essential duties & responsibilities include but are not limited to those listed below:
Monitors network resources for impairment & network outages, responding to issues within specified timeframes.
Responds to telephone calls, email & personnel requests for technical support.
Identifies, researches & resolves technical problems with Linux & Windows servers, network devices & other operating systems & devices as requested.
Documents, tracks & monitors issues to make sure a timely resolution.
Resolves client server side issues.
Provides assistance in designing & maintaining diverse server environments, running cables, moving racks & racking servers.
Works with Cloud & Network Engineering staff on IT projects like network diagram creation, network provisioning, network auditing, network management system administration.
Entry level responsibilities with Active Directory or LDAP support, Mail systems support & VMware support including adds, deletes, changes & troubleshooting.
Entry level Scripting for server task automation.
On-Call, this position will be on a rotating on-call schedule
Bartender: THE GRADUATE BAR & GRILL Davis, CA 2013-2015
•Instrumental as the lead bartender in monthly beer tastings, ensuring the consistency in preparation and presentation of drink items before serving to guest.
•Adhere to all liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests to ensure all laws are being followed.
Intern - Systems Administration: SHADOWTV New York, NY 2011-2012
•Performed backup, restoration, network monitoring, application support, instrumentation and monitoring of systems.
•Diagnosed and troubleshot hardware and maintained computer systems and networks.
Tutor/Mentor: TCI COLLEGE OF TECHNOLOGY New York, NY 2011-2012
•Conducted individualized tutorial sessions for students with academic challenges in Computer Science and Math courses. Focused on specific areas requiring additional reinforcement, provided assistance and verified positive results.
Instructor: AMERICAN BARTENDER SCHOOL New York, NY 2010-2012
•Planned and taught short-term courses in the areas of Wine, Beer and Cocktails.
Contact this candidate