CHANTAL GRANSTON-SALMON

Lot **, ** Marine Crescent Phoenix Park Village Bernard Lodge, St. Catherine

Tel: 876-***-**** Home: 876-***-**** Email:aduic1@r.postjobfree.com

PROFILE

I am a travel and tourism management major with over 10 years’ experience in Customer Service, Sales and Marketing. I am passionate about marketing and ensuring customers have a positive and professional experience through high quality service. My unique professional experience stems from years of providing excellent customer support, problem solving and teamwork.

EXPERIENCE

Chas E Ramson Limited

Sales Representative 2014-present

Increase sales in all assigned accounts in Kingston and St Andrew

Introduce/Market new products to assigned accounts

Collect all outstanding monies owed to the company in a timely manner

Maintain good customer service relationship between the company and assigned accounts

Acquiring and developing new accounts

Managing merchandisers assigned to my accounts

Awards

Sales Rep Of the year 2017 and 2018

Customer Service Representative 2012-2014

Support to Sales Representatives in the field

Telesales and Order Entry

Tracking of customers’ orders/warehouse liaison

Resolution of customer complaints and requests

Cash Sales

PERSONAL SKILLS

Verbal and Written Communication

Problem Solving and Reasoning

Creativity

Marketing

Event Planning

Critical Thinking

Flexibility

Able to work in high-stress, fast-paced environment

Time Management

Collaborative and efficient

Willingness to learn

Deadline orientated

Attention to detail

EDUCATION

St Andrew High School for Girls – 2004-2011

Excelsior Community College- 2012-2016

Bachelor of Science in Hospitality and Tourism Management

Associate of Science in Hospitality and Tourism Management

Certificates

Certificate in Business Studies

Certificate of participation in a Leadership Development Program

Certificate of Membership of the Jamaica Customer Service Association Team Jamaica Certification

PROGRAMMES AND VOLUNTARY WORK

Phoenix Park Village, Block Captain

Phoenix Park Village Public Relations Officer {PRO) for Phase 1

Contact this candidate