Buckeye, United States ***** 602-***-**** ********@*****.***
JOCELYN NAVARRETE
SKILLS ● Employee Supervision
Employee Performance
Evaluations
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Verbal and Written
Communication
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Employee Recruitment
and Hiring
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● Risk Management
● Process Implementation
● Critical Thinking
CLINICAL SUPERVISOR 03/2021 to Current
MVP Kids Care, Avondale, AZ
PHLEBOTOMIST TECHNICIAN 06/2018 to 03/2021
Sonora Quest Laboratories, Phoenix, AZ
LOADER AND UNLOADER 11/2017 to 04/2018
Walmart, Phoenix, AZ
WORK HISTORY
● Assessed patients, determined needs and managed care. Provide ongoing case management to patients to implement appropriate treatment plan, adhere to quality models and maximize utilization of services needed to achieve optimal outcomes.
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● Developed, implemented, revised and evaluated policies and procedures. Facilitate hiring of qualified non clinical personnel by interview applicants and making recommendations for employment.
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● Monitored, analyzed and corrected staff performance to raise standards of practice.
● Lead and directed team of 50+ clinical personnel and support staff.
● Responded to crisis situations with calm and professional approach to optimize support. Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs.
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Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles.
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● Followed physician orders to correctly administer therapeutic phlebotomy. Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
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● Stocked phlebotomy cart or carrier with appropriate supplies.
● Organized daily work based on collection priority.
● Visually inspected all pallets for deliveries to verify quality and accuracy of shipments. Reviewed and followed computerized work orders to determine quantities and types of products to be shipped.
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Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
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Maricopa Community Colleges - Estrella Mountain Community College, Avondale, AZ Phlebotomist, Phlebotomy, 05/2018
Tonopah High School, Tonopah, AZ
High School Diploma, 05/2016
EDUCATION
CERTIFICATIONS ● Licensed Phlebotomist
● CPR Certified
● Finger print clearance card
Spanish
Full Professional
LANGUAGES