Mortgage Specialist Customer Service

DAWN BAGNARA 732-***-**** *******@***.*** *** McKinnon Street, Piscataway, NJ

Summary

A Purchasing professional with over twenty-five years’ experience in Purchasing, Procurement and Operations in Manufacturing and Retail. Proven attention to details and organization skills to prioritize and balance multiple projects. Global Procurement Negotiating Planning Results Oriented Communication Professional Experience

Procurement - National Accounts, Waste Services & Construction Facilities Manager – Project Management & Budgeting Bed Bath & Beyond, Union NJ 2011 – Present

• Strategic procurement management of over 30 national account construction and waste services/recycling categories

• Management of supplier’s inventory, address, and resolutions related to quality, price, service, and delivery

• Maintain/reduce costs with Implementation of supplier performance metrics ensuring delivery, quality, & service

• Serve as the escalation contact for concerns regarding suppliers and/or internal operations

• Build and sustain strong working relationships with internal partners to execute team initiatives Senior Buyer New Brunswick Scientific Company, Edison NJ 2009 - 2011

• Implementation/execution of aggressive outsourcing program, identifying new supplier base and coordinating all activities

• Attained cost savings through negotiations for all facets of materials procurement, including delivery & discounts

• Executed material agreements with key suppliers to better control fluctuating surcharge costs

• Consolidated supplier base to minimize the number of suppliers and maximize cost savings

• Improved efficiency and material flow as a member of the Lean Team Reverse Mortgage Specialist, Loan Officer, Office Manager Kastle Mortgage Corp., Freehold NJ 2003 – 2009

• Originated over 100 loans personally and oversaw the origination of over 500 loans for the company

• Managed daily office support including database maintenance, customer service, client relationship, business development, marketing, and strategic planning

• Processed loans in accordance with regulatory guidelines and ensured all information was verified and complete Senior Buyer Electrolux Home Products, Edison NJ 1992 - 2003

• Managed over 100 domestic and international suppliers

• Plan and direct purchasing and inventory control activities for manufacturing facility

• Controlled procurement function for annual purchase volume of $150 million

• Coordinated competitive analysis activity

• Realized an average of $12 million annual savings through negotiations, corporate-wide consolidation, long term contracts, and inventory reductions

• Conducted supplier audits as a member of the Quality and Engineering Support Team Buyer/Planner/Scheduler Electrolux Home Products, Edison NJ 1983 – 1992

• Development/implementation of an enhanced web-based demand low system reducing warehouse cost by 12%.

• Reduced material costs through vendor sourcing, analysis, and negotiations

• Improved processes through introduction of new parts and technologies

• Purchased commodities such as compressors, motors, electrical components, packaging, decorative items, and hardware Education

Middlesex County College Associates Degree – Management Computer Skills

MS Word, Excel, Access, Power Point, Outlook, Quick Books, Oracle, SAP, AS400, Service Channel, Tango

Additional Courses

Apics – Certified Purchasing Manager (C.P.M.)

Six Sigma – General Electric

Karrass – Effective Negotiating

Zener Miller – Front Line Leadership

Zero Base Pricing – V Plus Cost Management

REFERENCES AVAILABLE UPON REQUEST

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