Administrative Assistant Customer Service

Sadawnye’ Cardoza

**** **** **** **, ******, Maryland, 20706, US • 1-202-***-**** • *******.********@*****.*** Document management, process improvement, and regulatory compliance are all areas where I've had a lot of experience. Multitasking, organizational, and prioritization skills are excellent. Professional with experience in administrative support and customer service. Typing proficiency

Skilled in Microsoft Office

Appointment scheduling

Interpersonal and written communication

Deadline-oriented

Multitasking and prioritization

Excellent customer service

Strategic planning

Document scanning

Filing assistance

Coordinating documents

Product and service sales

2020

Laurel High School - Laurel, MD

Leasing Consultant - June, 2022 to Present

Horning - Washington, DC

Collected rent and kept track of resident payments and information in Yardi. Used marketing collateral, phone calls, and email messages to promote the property to prospects looking for a home. Resolved tenant disputes in the most efficient way possible. Took prospects on tours of the community and apartment/model, putting my product knowledge to work by explaining the features and benefits to them.

Administrative Assistant/leasing - March, 2022 to June, 2022 Career Strategies/Glenarden Woods Apartments - Glenarden, MD Coordinate maintenance and repair requests, and I contacted contractors for bid proposals. Collected rent and kept track of resident payments and information in Onesite. Communicated with tenants and property management about expectations, paperwork; Recertifications, and payments. Resolved tenant disputes in the most efficient way possible. Organize and Answer phones.

Junior Account Executive - January, 2022 to February, 2022 Inspire Clean Energy - Columbia, MD

Maintained a high level of professionalism and calmness with all personnel even in high-stress situations. Communicated Electric your energy discrepancies.

Provided information about clean energy sources and budgeting bills. Conducted sales in high-risk environment.

Targeted inflated electric bill customers strategically for sales and closely monitored campaign effectiveness. PROFESSIONAL SUMMARY

SKILLS

EDUCATION

WORK HISTORY

Airman - March, 2021 to Present

175th Wing, Maryland Air National Guard - Middle River, MD Developed team communications and information for student flight meetings. Practiced and drilled for a variety of non-wartime emergency situations that required quick action. Manage force support

Executive Accounting Assistant - August, 2020 to November, 2020 Divergent Drive, Inc. - Vienna, VA

Campaigned Sales for phone services.

Closed out sales for different Cellular plans and cellular devices for third party services. engaged in strategic marketing seminars.

Keep track and communication of client reports and billing. Checked data and information for accuracy in entry, calculations, and billing codes. Assisted management by processing Account information and documents and ensuring client products were delivered on time every time. General Manager - January, 2019 to July, 2020

Target - Laurel, MD

Scheduling for departmcmm

Conduct returns and purchases.

Train incoming team members.

Provide the Excellent customer service because the guest comes first. Correctly enter restock data and inventor.

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