Customer Service Sales

AMY RICHARDSON

P: 214-***-**** E: ********@*****.*** Forney, TX

Professional Summary

A proven leader in Sales & Account Management with over 30 years of experience. Continually exceeds expectations by creating valuable partnerships and works well with people at all levels of the organization, including customers, vendors, and team members. Have been successful in keeping repeat business due to wanting to keep my customers happy. Able to be successful without supervision. Remote work would be great but not required.

Skills

CRM Software

Customer Focus & Building Relationships

Excellent Verbal & Written Communication Skills

Revenue Maximization & Up-Selling

Maximizing Efficiency & Profitability

Critical, Creative & Analytical Thinking

Results-Oriented

Handling Multiple Tasks Simultaneously

Achieving Company & Team Objectives

Work History

Sales Specialists, Customer McNichols Company 2016 - 2020

Top nationwide salesperson for the last two years

Fast paced incoming sales calls as well as outcalls and follow up's

Upselling and Cross Selling

Customer Service

Order Entry

Account Management

CRM Software

Pricing & Negotiation

B2B Sales

Customer Relationship Management

Expert listening skills and empathy are attributes that lead to success

Experienced in following the sale from initial contact to delivery

Sales and Account Management, Alliance Datacom 1994 - 2016

Sales in Data Communications

Maintaining customer and vendor relationships

Following sales process from start to finish

Following up on internet leads

Customer visits to understand needs and issues

Securing large customers such as Page-Net

Working with larger vendor reps including Cisco

Being creative with customer solutions

Education

Texas State University - Bachelors in Fashion Merchandising Minor in Business

Contact this candidate