Records Technician Customer Service

Francis Olu Address: *** El Dorado

Webster, TX **598

Phone: 832-***-****

Email: *********@*****.***

PREVIOUS WORK EXPERIENCE:

**** -****: USAID/NIGERIA, ABUJA. —

Job Title: Communication and Records Technician.

Duties and Responsibilities:

Supervises, coordinates and directs USAID/Nigeria records keeping system in accordance with the U.S Govt. policy and standard.

Coordinates the annual USAID/Nigeria mission wide mandatory records and PII inventories.

Retirement, retention and destruction of overdue (sensitive but unclassified) and non-records materials.

The use of the "ASIST" application in the designation of all incoming correspondences and soft copy records safe keep.

Manages the mission executive office workshop.

Implement solutions to enhance the records and file management skills.

Works with the strategic objective teams and core offices to develop and maintain a good flow of information.

Provides technical expertise to USAID/Nigeria staff on all matters related to the records keeping system.

Organizes and prioritizes workload of the communication and records unit.

Records-room safe-haven maintenance and file retrievals.

Assist in the Facsimiles, Cables, Shipping/Mail delivery services and the U.S pouch services.

Manages all the incoming /outgoing international courier shipment for the mission and all the implementing partners.

Monthly updates of USAID/Nigeria directory & contacts. CURENT WORK EXPERIENCE:

August 2022- HOME DEPORT WEBSTER, TX

Job Title: Appliances Associate

Duties and Responsibilities:

GRANTS AND AWARDS

USAID/NIGERIA- On-the-spot-

Award April 2022.

U.S MISSION NIGERIA- Eagle

Award, December 2021.

U.S MISSION NIGERIA - Eagle

Award, December 2020.

U.S MISSION NIGERIA -Eagle

Award, December 2018.

U.S MISSION NIGERIA- Eagle

Award, December 2015.

U.S MISSION NIGERIA- Eagle

Award, December 2014.

U.S MISSION NIGERIA- Eagle

Award, July 2013.

U.S MISSION NIGERIA- Group

Honor Award, June 2015.

USAID Mission worldwide-

Superior honor group award,

Aug. 2016.

USAID/NIGERIA- On-the-spot-

Award November 2015.

USAID/NIGERIA- On-the-spot-

Award March 2011.

U.S MISSION NIGERIA-

Customer Service Award

December, 2011.

USAID/NIGERIA- Group Cash

Award, March 2008.

USAID/NIGERIA- Group Cash

Award, February 2006.

USAID/NIGERIA- Length of

Appliances marketing services

Stocking, scudding, and labelling of the standing shelf.

Appliances Sales using the company’s internal payment application. EDUCATION:

MARCH 2012 - JANUARY 2016

National Open University of Nigeria, Dutse Abuja — B.sc in Entrepreneurial & Business Management.

JUNE 1988 - OCTOBER 1993.

Okpalani Secondary Commercial School Okpanam Delta, State of Nigeria-SSCE Certificate.

TRAININGS ATTENDED:

2017- Creating and maintaining agency business information, NARA Washington DC.

2017- Records schedule and implementation, NARA

Washington DC.

2017- Records management program development, NARA Washington DC.

2017-Asset and Risk management, NARA Washington DC.

2012-Records management workshop RRB, Washington DC.

2017- Records management and FOIA access training, Pretoria, South Africa.

2017- Records management training and FOIA access, USAID/Nigeria.

2008- Records management training, USAID/Nigeria.

2002- Records management workshop USAID/Nigeria.

2000- Regional records management workshop, Accra Ghana.

1999- Basics of correspondence and records unit operation ONLINE TRAININGS ATTENDED (Classes):

2006-Global English (Business English Course 7- 10

2009- Records Management and Retention policy

USAID/Nigeria 2004-Microsoft PowerPoint 2002

USAID/Nigeria 2008- EXCEL 2003

Service Award, June 2005.

USAID/NIGERIA- On-the-Spot-

Award, Sept. 2004.

USAID/NIGERIA- On-the-Spot-

Award. Sept. 2003.

USAID/NIGERIA-Employee of

the Month, March 2003.

USAID/NIGERIA- Group Award,

Aug.2000.

USAID mission worldwide-

Meritorious group award, Nov.

2003

USAID mission worldwide-

Superior award, Oct. 2001.

SKILLS: Teamwork, flexibility, time

management, problem solving.

LANGUAGES:

English, Ibo, Yoruba.

USAID/Nigeria 2003-Microsoft Windows 2000 Professional.

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