Fast learner

Drake Brooks

***************@*****.***

Mobile: 240-***-****

m

Summary of Qualifications :

To acquire a position in an environment where I can contribute my beneficial qualities of experience, leadership, organization/multitasking and team building skills learned in various career platforms. Seeking to advance my career and demonstrate leadership skills. Professional Experience:

Washington Hospital Center – Patient Transport Assistant (March2021-April2022)

● Transport patients, lab specimens, and materials to appropriate departments.

● Train new employees to use Tele tracking for operational efficiency and optimizing workflow.

● Maintain a safe, secure, and healthy work environment by following standards and procedures; complying with federal and state legal regulations and Joint Commission on Accreditation of Healthcare Organizations (JCAHO) requirements.

● Update job knowledge by participating in educational opportunities (i.e., SITEL training and patient satisfaction workshops).

● Enhance health care organization reputation by exceeding patient care expectations and providing innovative ideas.

● Provide effective communication to nursing personnel, clinicians, technicians, or receptionists regarding patient's arrival and departure.

● Demonstrate flexibility and competency by cross training in other departments.

● Identify opportunities to improve productivity, process efficiency, and quality of patient experience. Joint Base Andrews (August 2017-July2020)

Messatendant

● Assisted customers with carry-out service.

● Transported dirty utensils, dishes and trays to the kitchen to support efficient cleaning.

● Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.Monitored dining room inventory and replenished as necessary.

● Provided attentive service and proactively assessed guest needs.

● Set up advertising signs and displays on shelves, counters and tables.

● Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.

● Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.

● Offered product samples, answered questions and helped customers find items.

● Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.

● Assisted wait staff with timely food delivery and guest requests.

● Checked dining area supplies, including linens and wrapped silverware, and replenished low stock. Competency Skills:

● Good work ethic and willingness to take ownership for wide – ranging responsibilities; strong leadership and professional interpersonal skills; team player; excellent communicator; filing & records management; high degree of discretion with confidential information.

● Computers: Microsoft Applications – Proficient: Outlook, Word and Excel; Beginner: Access and PowerPoint Education

College park academy–College park, MD (Class of 2020)Highschool Diploma

Contact this candidate