IRENE NJERI WANJIRU

adui59@r.postjobfree.com 469-***-**** Huntsville, TX 77320

Summary

CORRECTIONAL OFFICER Assertive Correctional Officer with 2 years of experience enforcing rules to keep order within jails and prisons. Calm and dependable individual trained in defensive tactics and conflict resolution. Polished in monitoring inmate behavior and conduct to prevent crime and escapes.

ASSOCIATE as Amazon Fulfilment centre gave me the experience of handling wih care products ordered by clients from many regions and a the fastes time possible to maintain he companys vision of prime time delivery

REAL ESTATE AGENT where i was managing my own small agency office acting as a broker in property lock buying and sellng. i had the opportunity to engage in extensive marketing for properies on sale and was managing an office block in the town centre

MERCHANDISER as proprietor of a clothing store gave me the chance to relate with clienelle and meet their needs in clothing needs to their satisfaction.

BRAND ANALYST, MARKETING & PR during my employment at the bank where I engaged in designing of bank's new & existing products for advertising in market in a bid to increase the customer portfolio, maintain the existing ones and stay competitive in the fast-growing banking industry. Also represented the institution in various Annual National shows held in various towns where companies displayed their products to the mass attendants. Also worked in several other departments so had a overall understanding and experience in the bank.

Skills

Team Building

Strong analytical skills

Excellent interpersonal communication and influencing skills

Hard worker committed to meeting Deadlines and timely for work shifts.

15 years' experience in all bank departments as head f these units

Able to Work in a fast-Paced environment, deliver quickly and adapt to changing demands.

Detail Oriented with strong leadership experience, willing to take on a challenge.

Effective customer service and communication skills

Able to work without supervision and achieve excellent results always to the clients satisfaction

Experience

Texas Department Of Criminal Justice Huntsville, TX

Correctional Officer

04/2020 - 12/2022

Inspected cells and conducted random searches of common areas.

Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.

Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.

Detected potential threats and quickly defused conflicts.

Informed inmates and visitors of rules, safety and security procedures and responsibilities.

Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.

Supervised offender work assignments and evaluated performance for compliance with standard regulations.

Amazon Coppell, TX

Associate

10/2019 - 02/2020

Arranged and stocked new merchandise following placement directions.

Stocked sales floor and assisted in product movement and merchandising plans.

Stowed merchandise to pods

Package merchandise ready for delivery

Walmart (Deli) Dallas, TX

Associate

07/2019 - 11/2019

Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.

Organized ingredients and restocked supplies to prepare for busy periods.

Stored perishable food items in freezer or refrigerator to protect from spoilage.

Followed recipes and customer requests to prepare meals.

Updated food displays, cases and other customer-facing areas to increase sales of special items.

Sliced meats and cheeses and weighed deli items for customers.

Responded to customer questions regarding product availability.

Provided customers with fresh product and correct portion size to minimize shrink.

Maintained work areas to reduce potential for illness or injury.

Stayed calm and professional in situations and resolved conflicts to customer satisfaction.

Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.

Cleaned utensils, dishes and glasses for customer use.

Completed orders by slicing, weighing, packaging and pricing meats and cheeses.

Communicated effectively with deli counter customers to answer questions and make recommendations.

RENE REAL PROPERTIES/RENE ENTERPRISES

Real Estate Agent

01/2008 - 12/2018

Supply of building materials e.g China Wu Yi ltd

Subdivision of land to plots for sale

Property Management,

Managed real estate transactions from initiation to closing.

Showed residential properties and explained features, value and benefits of available homes.

Managed sales pipeline by actively following up with prospects and hot leads.

Promoted property sales through advertisements, open houses and participation in multiple listing services.

Advertised properties to general public via networking, brochures, ads and multiple listing services to maximize exposure.

Maintained current and accurate CRM database of prospective customers.

Generated lists of properties compatible with buyers' needs and financial resources.

Facilitated real estate purchases by reviewing listings, accompanying clients to properties and communicating sale conditions.

Verified accuracy of documentation and fund disbursements for sales.

Presented properties to potential buyers to address questions or concerns.

Pushed through objectives, persuading clients to purchase by applying advanced sales techniques.

Conducted thorough needs analysis and pre-qualification with prospective clients to schedule showings.

CO-PERATIVE BANK OF KENYA

Brand Analyst, Marketing & PR

01/1992 - 01/2007

Facilitated growth and increased brand awareness by working with sales team to build and maintain key business relationships.

Performed research to analyze customer behavior, purchasing habits, trends and preferences.

Organized events to establish community relationships and maximize marketing strategies.

Advised on development of new service and product offerings to increase shares in emerging markets.

Increased revenue by designing and enacting marketing strategies within budget parameters, as well as studying key consumer and market data.

Created and provided marketing material to meet business needs.

Engaged with social media followers and promoted products and events through giveaways and promotional sales.

Managed social media platforms and utilized metrics to increase engagement and campaign performance.

Coordinated marketing campaigns, monitoring accuracy, execution and follow-up.

Utilized full range of marketing tactics and tools to drive lead conversion and quality across multiple channels.

Prepared reports for competitive products.

Worked with product teams on multicultural marketing and private label development.

Summarized and collected sales data to prepare weekly marketing reports.

Education and Training

Kenya Institute of Bankers Nairobi, Kenya

Some College (No Degree) in Banking And Financial Support Services

Co-op Bank Staff Training Centre, 1992-2005:

Induction

Fundamentals of Banking

Customer accounts

Internal accounts

Trade Finance

Customer Care

Securities

Corporate Credit Workshop- Tom Lawton

Supervisory Skills

Stress Management

Personal Selling

Walmart Deli

Trained on proper use of deli slicer, how to properly prepare and package deli items and how to properly clean the Deli area.

Amazon

Trained on stowing and packaging parcels for delivery

Texas Department of Criminal Justice

5 weeks of training both in class and use of firearms correctly to prepare correctional officers undertake safe and effective supervision of the inmates

Certifications

1988-1989:- Kenya Advanced Certificate of Education A Levels (K.A.C.E - 3 principles 15 points) - Equivalent to an associate qualification

1984-1987:- Kenya Certificate of Education (KCE)

Kenya Institute of Bankers Certificate: 1995/1996:

Elements of Banking

Accounting

General principles of law

Principles & practice of communication Law relating to Banking services

Management

Lending

Associate Chartered Institute of Bankers (ACIB London) & Associate Kenya Institute of Bankers (AKIB): 1997-2001

Completed & continuing education in Banking:-

Law relating to Banking Services

Accountancy

Foreign exchange

Management

Lending

Monetary & Financial Services

Marketing of Financial Services

Law & Practice for Mortgage Lenders

Law & Practice for Banking & Finance

International Trade Finance

2006: Marketing Practitioners Course

1999/ 2000: KPMG TRAINING SOLUTIONS LTD

CO-OPERATIVE BANK CERTIFICATES 1992-2003

1. Induction in Banking

2. Fundamentals of Banking

3. Customer accounts

4. Internal accounts5.

5. Trade finance 1

6. Customer car

7. Securities

8. Corporate Credit Workshop-Tom Lawton

9. Supervisory skills

10. Stress management

11. Personal selling

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