Baye S. Holmes

**** ******** ***• Baltimore, Maryland 21214

Home Phone: 443-***-**** • adui55@r.postjobfree.com

Summary

Results-orientated and professional Security Officer who approaches employee security with careful reasoning and attentiveness.

CLEARANCE

Top Secret

Experience

April 2016- Present MaxSent Security, Baltimore,MD

Armed Security Officer at FBI Headquarters

●Perform security patrols of designated areas on foot or in vehicle

●Watch for irregular or unusual conditions that may create security concerns or safety hazards

●Sound alarms or call police or fire department in case of fire or presence of unauthorized persons

●Warn violators of rule infractions, such as loitering, smoking or carrying forbidden articles

●Permit authorized persons to enter property and monitors entrances and exits

●Observe departing personnel to protect against theft of company property and ensure that authorized removal of property is conducted within appropriate client requirements

●Investigate and prepare reports on accidents, incidents, and suspicious activities

●Provide assistance to customers, employees and visitors in a courteous and professional manner

●Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents.

June June 2015- Present Social Security Administration, Woodlawn, MD

PROGRAM ANALYST

●Provides analytical support to the Deputy Commissioner for Operations and the Associate Commissioner, Office of Automation Support. Assists the Associate Commissioner in planning, developing, implementing and monitoring a variety of software and hardware support activities and ensures an effective security and integrity program.

●Plans, directs and conducts studies and complex assignments designed to define DCO's requirements for software and hardware support. Develops implements and administers evaluative tools that guarantee that users have input to hardware purchases and software development.

●Evaluates DCO work processes to determine where modern technological support is needed and ensures delivery of that support to the users, including those employees with disabilities.

●Identifies operational requirements for software, training materials and procedural support. Works with appropriate SSA components during the development and implementation of modernized software for the administrative and programmatic distributive platforms and ensures that operational requirements are satisfied.

●Coordinates DCO software implementation activities and provides software and STAR help desk support for problem reporting, analysis and remedial measures as well as providing procedural clarification.

●Working with Systems’ components, validates and evaluates modernized software and support materials in the Model District Office and Test Processing Module, prior to implementation, to ensure operational requirements are satisfied.

●Monitors and supports national software and online batch systems performance on behalf of operational end user to ensure operational expectations and performance standards are satisfied.

●Develops and manages mechanisms to evaluate user reaction to modernized software and support materials to define, shape and refine future Agency approaches to modernized software development.

●In conjunction with Systems, determines and defines technological hardware needs for Operations I components and ensures the acquisition, effective implementation and innovative usage of the technology.

●Provides oversight in the management of automated computer processes in large Operations' components; identifies and defines support requirements, such as procedural and technical training needs, to assure the smooth operation of these computer processes.

●Ensures that technical support, including procedural instructions and comprehensive user training, is provided in conjunction with the integration of modern technology into Operations' day-to-day activities.

Degree: B.S. Business Marketing – Morgan State University, Baltimore, MD.

Graduation Date: December 2002

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