Clydette Anderson

(T) 769-***-****

(E)adui1u@r.postjobfree.com

Summary

Friendly and approachable individual, enthusiastic about creating positive and welcoming first impressions. Effectively understand the concerns of others and practice listen-first policy. Recognized for defusing tense situations and anticipating others needs before expression. Emotionally intelligent; able to utilize self and others’ emotions in healthy and productive ways.

Experience

2/2020- 2/2021 Academy Sports & Outdoors, Madison, MS, Merchandising Specialist

execution of projects and initiatives of this team

impacts customer satisfaction, store profitability, and Academy’s purpose

Acts as lead and provides guidance to merchandising team members that drive exceptional customer service and execution of operational tasks.

Assists manager with daily planning of operational tasks assigned to the store.

Oversees special or ongoing process improvement projects and initiatives.

Executes plan to ensure team members are compliant with established policies and procedures, and applicable laws.

Assists with departmental zoning by providing support, guidance and overseeing the recovery process.

Actively participates in floor walks with Store Manager, Store Director, District Manager and Regional Vice President.

Process firearm sales in compliance with federal and state law, including properly completing ATF Form 4473 and conducting background checks.

Required to complete Firearms Sales Certification Training.

Required to learn and follow company policies, procedures and safety rules.

Adhere to company work hours, policies, procedures and rules governing professional staff behavior.

Duties may change and team members may be required to perform other duties or roles as assigned

10/2016- 1/2019 Academy Sports & Outdoors, Flowood, MS, Loss Prevention Team Lead

Maintain a working knowledge of all physical security systems in use by Loss Prevention, including but not limited to intrusion/fire detection, video surveillance, access control, guard tour management, case management, metal detection and electronic article surveillance

Utilize all available physical security systems to effectively monitor safety and the security of the property and to protect company assets, team members and visitors

Investigate suspicious circumstances and respond to emergent situations

Determine the severity of incidents or issues and resolves= or escalate as appropriate

Conduct inspections of inbound and outbound cargo

Manage trailer yard traffic and staging

Assist in training of DC Loss Prevention team members on assigned shift

Distribute and supervise the work of Loss Prevention team members on assigned shift

Promote and drive company safety initiatives

Develop through understanding of Academy policies, procedures, and safety rules

Duties may change; team members may be required to perform other duties as assigned

3/2015- 8/2016 Advantage Surveillance, Jackson, MS, Private Investigator

Search computer database, credit reports, public records, tax and legal filings and other sources in order to locate persons or to compile information for investigations

Write reports and case summaries to document investigations

Perform undercover operations such as evaluating the performance and honesty of employees

7/2013- 7/2014 Central Mississippi Correctional Facility, Pearl, MS, Correctional Supervisor

Managed 180 to 1,050 inmates per day and successfully controlled operations to reduce internal incidents

Established and maintained professional and productive relationships with law enforcement personnel, correctional staff, inmates, and administrative staff

Performed inspection of inmate living quarters and random searches of individual cells, common areas, and offenders looking for contraband

Monitored inmates’ daily activities, watching closely for unusual behavior, improper conduct, or signs of possible conflict

Served as the gatekeeper for external contact to staff and inmates, and directed inquiries to the appropriated resource

9/2011- 7/2013 Central Mississippi Correctional Facility, Pearl, MS Correctional Officer III

Supervise inmates in housing units and those segregated for administrative or punitive measures

Maintained proper counts and daily logs of inmate activities

Conducted security rounds and searches

Maintain proper security of inmates being transported

Ensure all transportation permits completed accuracy

Performed inspections of inmate living quarters to prevent contraband items

Education

2011 Jackson State University, Jackson, MS

Bachelor of Science Criminal Justice

2015 The University of Louisiana, Monroe, LA

Certification Private Investigator

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