Education Instructor Customer Service

OJO OLUWABUSAYO OMOLARA

*. Biliamu Akinsanya Street Opp NNPC Depot. Ajao estate Lagos. 090********,

********************@*****.***

OBJECTIVE

Aspiring to obtain a position in a results-oriented company that seeks an ambitious and career conscious person. I have a great desire to channel energies towards excellence, work efficiently in an organization where individual and collective achievements are well appreciated and encouraged. EDUCATION

Bachelor of Education, Guidance and Counselling June 2017 Ekiti State University; (Second Class Upper)

PROFESSIONAL EXPERIENCE

Recare Limited, Marketing Department

Digital Marketing Executives June 2021 - August 2022

■ Assist in the formulation of strategies to build a lasting digital connection with consumers.

■ Plan and monitor the ongoing company presence on social media (Twitter, Facebook Instagram, Linkedln e.t.c)

■ Launch optimized online adverts through Google AdWords, Facebook etc. to increase company and brand awareness.

■ Develop and manage digital marketing campaigns.

■ Be actively involved in SEO efforts (keyword, image optimization etc.) and PPC network

■ Prepare online newsletters and promotional emails and organize their distribution through various channels.

■ Provide creative ideas for content marketing and update the website.

■ Collaborate with designers to improve user experience.

■ Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, Web Trends etc.

■ Acquire insight into online marketing trends and keep strategies up-to-date.

■ Maintain partnerships with media agencies and vendors. Access Bank, Lasu Branch Lagos State

February 2020 - April 2020

■ Responded promptly and answered/resolved customer inquiries and complaints Customer Care Agent (Volunteer)

■ Ensured confidentiality of clients and company's data

■ Managed multiple projects and delivered successful results

■ Assisted with all other office administrative duties JR AYS Media Academy, Otto/Ijanikin, Lagos State September 2016 - October 20217 Public Relation Officer

■ Devised optimal communications strategies to reach target audiences

■ Conceptualized, imitated and implemented companies’ social media strategy

■ Performed other essential tasks as required

RESEARCH EXPERIENCE

Ekiti State University, Department of Guidance and Counselling Group Investigation of the effect of deviant behaviour on academic performance. 2017

■ Discovered and developed an effective way to improve academic performance

■ Identify the disciplinary measure that should be taken on those who are guilty of deviancy

■ Discovered scientific method of reducing deviancy to its minimum. LEADERSTHP EXPERIENCE

I M.G. High School, Agugu, Ibadan, Oyo State

Civic Education Instructor November 2018 - September 2019

■ Imparted lectures on civic education to students.

■ Developed, administered and graded tests in order to evaluate students' progress.

■ Communicated with colleagues, administrators and parents to meet and exceed teaching goals. AOCOED International School, Otto/Ijanikin, Lagos state 09/2015 - 10/2015 Campbell McIver College, Lagos state 10/2016- 11/2016 Civic Education Instructor

■ Initiated innovative methods in civic education teaching assignments Delivered lectures on civic education curriculum and related projects

■ Maintained student academic records including their grades and performances PROFESSIONAL AFFILIATIONS & ORGANIZATIONS

■ Student Counseling Association of Nigeria (SCASSON)

■ Junior Achievement Nigeria (JAN)

SKTT/LS & CERTIFICATIONS

• Customer Service

■ Language: Fluent in English

■ Proficient in Google Drive, Microsoft Office, and Adobe Design

■ Jobberman Soft Skills Training Certificate

• Human Resources Management.

■ Database Management.

■ NYSC discharge certificate.

PROFESSIONAL TRAINING

• Public Speaking/ Effective Communication

• Waste to Wealth Training

• Fashion Design Training (Make-up & Gele Artist)

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