Scrum Master Team Member

Khadijatu Sall

***** ******* ***** *****, ***** Marlboro, MD, 20772 Phone: 301-***-**** *********@*****.***

SUMMARY

Team-driven Scrum Master knowledgeable in task prioritization, risk management, and workflow optimization. Committed Agile expert with over 5 years of expertise in public speaking, presenting information clearly, and developing high-performing teams. Collaborative individual remains poised in all types of situations. Energetic individual with a background in mentoring and training capable teams to achieve project goals and meet deadlines in an Agile development environment. Ready for a new scrum-oriented role in many sectors. Experienced in consulting with customers and other stakeholders to gather requirements, define scopes, and set project plans. The capability of managing complex, high-visibility technical projects. Effective at technical support, inventory management, and customer relationship development.

SKILLS

Agile and Waterfall Methodologies/SDLC

Agile development and best practices

Interpersonal skills

Risk Mitigation/Management skills

Strong Leadership skills

Collaborative skills

Good Verbal and Written communication skills

Computer Technology skills

Problem Solving skills

Effective listening skills

Great Organizational skills

Adaptability to change

Flexibility and Persistence

Jira/Jira Portfolio

User Stories – TDD, ATDD, Automated testing

Project/Product Management skills

Scrum Implementation skills

Execution of Scrum

Agile and Software Development Knowledge

EXPERIENCE

SENIOR SCRUM MASTER 06/2020 till Present

Members Choice Credit Union - Houston, Texas

Responsible for ensuring Scrum is understood, and the team adheres to Scrum theory, practice, and guidelines.

Contributed to the advancement and improvement of Agile practices within the organization.

Improved team velocity by incorporating capacity planning into sprint planning sessions.

Resolved a complex infrastructure issue by creating and utilizing a professional network of Scrum Masters, Product Owners, and Technical Leads within the company.

Enabled improvement in team delivery commitments and capacity planning for sprints by identifying & tracking hidden tasks that increased customer satisfaction.

Facilitated Agile adoption Retrospective for the organization with the leadership and guided teams with outcomes resulting in enhanced performance.

Various teams and organizations received coaching and mentoring support on the value of metrics, which resulted in an 85% gain in teams that delivered up to 90% business value, including cycle time, story size, and velocity.

Led daily standup, sprint reviews, team retrospectives, sprint release planning, and backlog refinement, all of which boosted productivity and time management by 98%.

Encouraged a culture of continuous improvement, reduced roadblocks, and enabled team development, which resulted in a 95% increase in team productivity.

Led daily scrum stand-ups and Agile development sprint planning meetings for multiple, concurrent projects.

Managed multiple internal and outside scrum teams, ensuring effective collaboration and communication.

Trained and mentored team members on the best and most effective ways to use Scrum processes to improve efficiency and reduce production times.

Consistently worked to improve the processes and quality of our team's work by implementing test-driven development, ensuring that software conformed to architectural standards, and participating in design and implementation reviews.

Coordinated and participated in weekly estimation meetings to provide high-level estimates (Story Points) for backlog items.

Documented and tracked requirements, completed use case documentation, documented, and tracked risk, and reported teamwork to upper management and customers.

SCRUM MASTER 06/2018 - 06/2020

Nationwide Insurance - Charlotte, North Carolina

Helped the team continuously make progress on the project by making sure each person is working on the right tasks, helping to remove any obstacles to the team member’s progress, and protecting the team from distractions.

Worked effectively with others in a team-based environment to accomplish organizational goals and to identify and resolve problems

Worked with customers and product owner to prioritize and validate requirements.

Helped team complete tasks successfully and on time and resolved obstacles encountered by team members.

Coordinated and participated in weekly estimation meetings to provide high-level estimates (Story Points) for backlog items.

Improved team velocity by incorporating capacity planning into sprint planning sessions.

Collaboration with stakeholders and other work groups enabled teams to learn and put best practices into practice, improving quality and speeding up software delivery by 98%.

Delegated tasks to each team member, regularly assessing workloads to complete tasks on time and within project parameters.

Stayed current on emerging technologies and trends that could benefit the production process.

The organizational system improved continuously by 95% because of the sprint retrospective and the action items that were followed up on.

Assisted the product owner with the product backlog.

EDUCATION

Bachelor’s in Business Administration University of Maryland September 2013

CERTIFICATIONS

Certified Scrum Master (CSM)

Scaled Professional Scrum

PSMII Certified

Professional Scrum Kanban

INTERESTS

Detail oriented

Prioritizing and managing expectations

Empathy

Servant leadership with scrum

Intrinsic motivation

Emotional intelligence

People’s management

Taking responsibilities

Multitasker

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