Administrative Assistant Class B
Resume:
Michele Klingler
San Francisco Ca 94112
aduhwo@r.postjobfree.com
Personal Statement
I am passionate, compassionate and experienced working with people with disabilities, challenges, compromised and unserved people in the community. I developed strong and consistent working relationships among culturally diverse population with San Francisco’s most vulnerable folks.
Experience
Homeless Outreach Team SFHOT (Heluna Health).
June 2015 - Dec 2021
Emergency Responder with extensive experience providing informal counseling to clients that have substance abuse, psychiatric issues and extreme physical health impairments.
Transported clients from hospital to shelter, collected data, completed assessment and made appropriate referrals when necessary.
Conducted outreach throughout the City of San Francisco, in all the neighborhoods with the purpose of engaging and building trust with the underserviced homeless individuals.
Provide information about resources and services.
Responsible for administrative tasks such as assessments, encounter forms,
writing case notes, encampment logs and emailing case managers with updated information.
Institute On Aging of San Francisco (Secure Transportation)
March 2013 - June 2014
Specialty Driver, transported seniors in wheelchairs to program for the Institute on Aging, doctor appointments and return them back to the residence or care home.
Additional Contract, to drive the city’s shelter shuttle van, providing transportation for homeless families and children to daycare and shelters.
Janet Pomeroy Recreation and Rehabilitation Center
April 1980 - September 2017
Administrative Assistant for Transportation.
Supervisor/Dispatcher supervised staff of 40 drivers, dispatched using 2way CB radios to communicate.
Organized routes for drivers, creating runs and routes, adding clients when needs to existing runs.
Noting special instructions to drivers for client’s needs and schedules.
Maintaining a fleet of 60 vehicles.
Scheduled maintenance on all car and lift vans.
Maintained maintenance reports for annual CHP inspection.
Maintaining CHP certifications.
Pull notices for all class B drivers.
Training drivers for class B passenger endorsements.
Conducted driver’s trainings.
Trained drivers for proper child car seat installation.
Trained drivers on 3point tie down procedure for safe wheelchair restraint.
VIP driver, drove special disabled adults the extremely violent behavers for 7 years exclusively.
Drove to and from their care homes providing safe and secure transportation to and from their day programs and trips in the community.
Coordinated support and guidance for clients and leaders during their time in program.
Education
City Collage of San Francisco General studies and Microsoft computer classes
Immaculate Conception Academy, High School 1980
Awards
Awards Team player of the Year (Employee of the Year) 2001 co-worker’s vote
Employee of the month August 1991 Extraordinary Yosemite trip
38 Years awarded for services at Janet Pomeroy Center.
Trainings
CPR /AED and First Aid
HIPPA
Cultural sensitivity training
State licensing training on reporting incidents
How to handle conflict and confrontation
How to handle difficult people
Behavior modification training
Earthquake and disaster response training
Neuroscience of addictions treatments strategies to build brain resilience
Cultural humility LGBTQ + and homeless
COVID-19 basic health and safety training
Harassment prevention for California employees
The face of workplace harassment
Elements of unlawful harassment
California Sexual harassment standards
CHP Defensive driving
Pull Notice program
Car seat installation
Professional References
Kamau William Previous Supervisor for San Francisco Homeless Outreach Team (SFHOT) Mobile:415-***-****
Angella David Previous Supervisor (SFHOT) Mobile: 415-***-**** I Email: aduhwo@r.postjobfree.com
Matthew Snyder Previous Supervisor for Children /teen Supervisor Janet Pomeroy Recreation and Rehab Center
Jim Creary Executive Director of Transportation, Janet Pomeroy Recreation and Rehab Center 415-***-****
Personal Reference
Ruby Van Dylan Friend 51yrs Business Owner Farmer Ins. 408-***-****
Linda Larrabee Friend 50yrs VA Lab Tech. 415-***-****
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