Time Sales Associate

ESTRELLA GELIBERTE

*** ******** **** ***

N. LAS VEGAS, NV 89031

702-***-**** Cell

PROFILE: An experienced Sales Associate, Administrator, Educator and a well organized individual who utilizes excellent interpersonal relationship, leadership skills to gain respect and confidence of clients, Superiors and subordinates.

SKILLS:

Managerial Professional Personal

Staff Management Maximizing Sales Competitive

Development program Minimizing Costs Customer engagement

Evaluation and training Excellent customer service Diplomatic

Motivator Merchandising Skills Committed

Sales driven Leading by example

Knowledge of latest fashion Self disciplined

Meeting sales goal Good communication skills

Polished image in fashion, manner and character

EXPERIENCE

MANAGEMENT:

NUANCE- DUTY FREE BY DUFRY Dec 2012-2018

SALES MANAGER

Experienced Sales Manager of Operation in the Luxury and Fashion Brand with demonstrated history of working in the retail environment.

Skilled in coaching, merchandising and Sales.

Harnessed my learning in retail operations from Dillard’s and Nuance Duty Free by Dufry.

With my coaching knowledge, it allowed me to develop my staff potential for success that attained the Department a 12% increase in sale from the previous year.

Having the experiences of working in two different types of retail (domestic and airport) environments have allowed me to perfect the skills in dealing and building rapport with the different luxury and fashion brands such as: Ferragamo, Longchamp and Tumi in the leather, luggage and textile while in jewelry accessories such as Tagheuer, Montblanc, Longines, Tissot and Gucci and other high end accessories from sunglasses to jewelry.

Knowledgeable and enthusiastic about Luxury and fashion brands.

Communicate professionally and effectively in all interactions including management team, sales associate, customers and vendors.

Assist the General Manager in building and maintaining a successful team by participating in recruiting, hiring, training and development of the Team.

SAN JUAN DE DIOS COLLEGE- MANILA PHILIPPINES Oct. 1995-1998

DIRECTOR GUIDANCE DEPT.

Prepared, supervised and implemented over programs, Project of the Counseling

Department

Prepared annual budget program

Assumed leadership in the development of policies, procedures and program for the

efficient and effective flow of its department services

Initiated research studies related to organization development

Implemented Human Resources management strategies including supervision, training

and evaluation of personnel performance for retention in promotion

Conducted individual, group, marital and family counseling

Modified and adopted Psychotherapeutic, intervention to meet specific and individual

need of clients

Demonstrated gentle but firm discipline of staff

Developed productive relationship with working staff

MATER DEI ACADEMY- STA. MARIA BULACAN, PHILIPPINES June 1994-1996

SCHOOL PRINCIPAL/PROFESSOR

Administered and implemented policies, procedures and regulations for the success

and growth of the school

Prepared annual financial budget and expenditures

Initiated upgrading academic programs in the light of institutional goals and objectives

SALES EXPERIENCE:

DILLARD’S Apr. 1999- Nov. 2012

SOCIAL DRESSES ESPECIALIST

Performed outstanding in sales figure- minimum of $300,00 /year

Helped customer feel best on their purchase choice

Merchandising and visual display

Performed tasks as safety officer

Handled telephone communications and merchandise orders

Performed bi-yearly inventory as in-store auditor

Processed credit card application

Cashiering and money handling

ERWIN PEAR FINE JEWELRY Dec. 2005-Nov. 2011

PART TIME SALES ASSOCIATES

Assisted customers for their jewelry needs

Performed bi-yearly inventory

Key holder

ACADEMIC QUALIFICATIONS:

Degree: Master in School of Psychology- Guidance Counseling

Philippine Normal University- Manila, Philippines

Degree: Bachelor of Arts- English Major in English as a Second Language

Arellano University- Manila, Philippines

High School: University of Eastern Philippines- N. Samar, Philippines

AWARDS

DILLARD’S PACESETTER- SOLD minimum of $300, 000 PER YEAR

DILLARD’S Employee of the month- 4 times

Outstanding Mentor- Dillard’s

Excellence in Customer Service Award

Loyalty Award- 10 year service in Dillard’s

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