Center Representative Delivery Driver

Maddeleyne Vera

I am interested in being part of your team

Lewisville, TX 75067

aduhs8@r.postjobfree.com

+1-786-***-****

1. Professional Communicator with excellent Spanish- English writing, speaking, and reading skill, 10 years of customer service experience (Venezuela- USA) Authorized to work in the US for any employer

Work Experience

Call Center Representative

Activus Connect - Texas

October 2022 to Present

Bilingual Emergency Response Support Ambassador

LUMA PROYECT

• Open client accounts by accurately recording their information

• Identify and assess client's needs to achieve a satisfied caller

• Provide accurate, valid, and complete information by using the right tools

• Obtain and keep records of client interactions, process client accounts, and file documents

• Follow communication procedures, guidelines, and policies

• Go the extra mile to engage clients, provide warmth and assurance while meeting their needs: right now, when they need it most

• Advise on company information, policies, and procedures

• Utilize computer technology to handle high call volumes General Manager

MediTransport, LLC - Gainesville, FL

February 2019 to September 2022

• Planned, organize, and supervise all business operations to accomplish corporate objectives.

• Create and implement a profitable company plan.

• Manage tasks and help with budgeting and spending.

• Analyze the marketing program’s success and suggest any needed improvements.

• Create plans to increase output and quality overall.

• Provide management with business, cost, and employee reports.

• Oversee the business unit’s top executives and functional managers directly.

• Make sure that tactical programs are created to pursue certain goals and objectives.

• Make routes to the next day

Driver

Quality One Transport LLC - Gainesville, FL

January 2018 to January 2019

Transport Patients to medical appointments

Delivery Driver

Deliv - Miami, FL

January 2017 to January 2018

Store Manager

La cuevita latin food - Ocala, FL

January 2016 to December 2016

Education

Secundaria

Venezuela

Skills

• Microsoft Office (10+ years)

• Driving

• Delivery Driver Experience

• Microsoft Excel (10+ years)

Languages

• Spanish - Expert

• English - Intermediate

Additional Information

Dedicated to Quality Customer Services

Contact this candidate