Sales Manager

Summary

Sales and Human Resource Manager with ten (10) years of experience ensuring sales growth and customer satisfaction; building team spirit and fostering employee satisfaction. Experienced banker for seventeen (17) years working as manager and personal banking sales leader; demonstrating a "can do" and "gung-ho" spirit to ensure top sales in the financial industry. Ensured quality teamwork within the industry and demonstrating innovation and creativity to get the job done. Experience

Cocoflake Inc. Miami, Florida

Sales Manager/Human Resource Manager 06/2013 - 12/2022 Manager in charge of sales and customer relations. Improved company sales by 400% over a three (3) year period. Developed relationships with new staff members, and assisted existing staff members in their career development Worked with departments across the company, including marketing and project management, in developing new ideas, initiatives, products, and services.

Bank of Nova Scotia Jamaica Limited Black River, St. Elizabeth Branch Manager 02/1995 - 11/2012

Worked as team leader for the commercial loan and deposit sales department and surpassed annual targets set by banking institution.

Attained Certificate of Participation in Collateral Securities and Safekeeping from The Bank of Nova Scotia Jamaica Limited.

Managed supervisory staff members and other team members with open communication skills and team building attitude. Developed and executed sales forums at business institutions such as government offices, schools, food industries, agricultural departments, hospitals and religious institutions. Built and retained customer relations while ensuring the best customer experience that benefited both the customer and the bank.

Skills

Sales Experience, Customer Relationship Management, Computer Skills, Time Management, Team Building, Team Leader, Communication skills, Payroll Management, Human Resources Management Education

Miami Dade College Miami, Florida

Business Administration 07/2023

Currently completing Associate Degree in Business Administration with end date July 2023 Current GPA 3.570

Studied and became conversational in Spanish

Received Miami Dade College Credit Certificate for Business Specialist in General Business studies July 2022 Jamaica Institute of Management Black River, St. Elizabeth Management 03/2006

Achieved Diploma in Management Studies

Hampton School Malvern, St. Elizabeth

General Education 06/1994

Attained High School Diploma

Diploma for Best Performance in Agricultural Science Neysa King

786-***-**** aduhqz@r.postjobfree.com 9720 Southwest 157th Terrace, Miami, Florida 33157 Attained Certificate for Best Academic Performance Received seven placement certificates for performance in long jump, 200m and 400m sporting events. Received Grade 2 and Grade 3 Pianoforte Certificate from The Associated Board of The Royal Schools of Music, London, England

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