Mail Clerk Data Entry

Gary Brown

** ********* *** ********, ** ***** 646-***-**** ********@*****.***

OBJECTIVE

To find a role where I can use my office facilities, technical, customer service, organizational and interpersonal skills in a company that provides room for growth and advancement. I am an energetic, hardworking, collaborative team player willing and excited to learn new skills and share knowledge. I enjoy contributing to a team effort and creating a positive work environment. I possess a strong motivation for career advancement and can accept constructive criticism. I have proven to have unparalleled dedication to customer service with excellent communication and interpersonal skills.

PROFESSIONAL EXPERIENCE

Corporate Runner

York Capital Management

New York, NY

10/14–01/21

●Part of a Facilities and Reception team supporting up to 150 people on 3 floors totaling 55,000 square feet that ensured the office was pristine and well equipped with café and office equipment

●Partnered with Receptionists to maintain several client meeting rooms

●Responsible for office equipment maintenance including up to 5 copiers and 30 printers

●Worked with Administrative Assistants to support their Executives with office items

●Served as a company cell phone trouble shooter

●Performed weekly supply orders and monitored inventory

●Responsibly for transporting highly confidential documents to various New York City firms

●Received and delivered shipments via UPS/FedEx/USPS/DHL

●Trained new Facilities teammates

Lead Mail Clerk

Merrill Corporation

New York, NY

6/09–4/12

●Encouraged highest level of customer service by personal example

●Worked with minimum supervision

●Demonstrated excellent conflict resolution skills between and amongst clients & staff

●Managed front desk work submission area - greeted clients, accepted job requests & extracted clear requirements

●Managed department MS Outlook Email for incoming work submission & client communication

●Modified MS Publisher files to print on various size and stock paper – manipulated image sizes, font face and style & layout positions

●Oversaw and completed the day-to-day functions of the mail room including sorting incoming mail, preparing outgoing mail and distributing letters and packages as needed

●Recorded amount of mail received & distributed daily

●Operated postage machine, FedEx, UPS and other mailroom office machines

●Assisted Copy: printing, binding, laminating, cropping, scanning, photocopying & quality checking

●Created MS Word and Outlook memos & letters

Supervisor

OCE Business Services

New York, NY

01/07–5/09

●Coordinated ~95% of work submissions

●Served as dedicated contact for client interaction including work submissions, complaints & service inquiries

●Generated monthly metrics reports via MS Excel for incoming and outgoing packages and mail

●Quality checked all mail clerks’ daily operations

●Performed quarterly office supply inventory

●Participated in audit preparation

●Coordinated mail runs and package pick-ups

●Received & validated all shipments – UPS/FedEx/USPS/DHL

●Oversaw daily pouches - 20 international & 60 domestic

Office Services Representative

OCE Business Services

New York, NY

11/01–12/06

●Faxed and photo-copied documents

●Sorted incoming mail and processed outgoing mail

●Utilized FedEx PowerShip &Pitney Bowes postage machine

●Transported boxes to other departments within firm

●Delivered various important documents throughout NYC

●Answered busy multi-line phones, directed calls and scheduled appointments based on client needs

●Performed data entry, word processing including typing memos and letters

●Updated electronic records and files

OTHER SKILLS AND QUALIFICATIONS

●Microsoft Office: Word, Excel, PowerPoint, Outlook, Publisher; Adobe Reader and Acrobat Professional

●Internet: All Browsers – able to navigate quickly and efficiently

EDUCATION

Pacific High School, General Educational Development Certificate

2/01

References Available Upon Request

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