**** * **** **

TULSA, OK *****

503-***-****

aduhmd@r.postjobfree.com

DREW RHINE

SKILLS

Bachelor of Arts in English from Arizona State University Detail-oriented and charismatic supervisor with a background of maximizing customer relations and efficient execution of goals. Excels at communication and problem-solving.

EXPERIENCE

Starbucks - (Portland, OR) then (Tulsa, OK)

MAY 2018 - CURRENT

Shift Supervisor & Shift/Barista Trainer

● Created a constructive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance.

● Developed positive relationships with shift team by understanding and addressing individual motivation, needs and concerns.

● Utilized people skills and go-getter attitude to increase customer satisfaction rating in store by 20%.

● Trained others in supervisory responsibilities and ensured maximum efficiency and success in new hires.

Etcetera Productions (Portland, OR)

NOVEMBER 2017 - NOVEMBER 2019

Founder, Writer, Director

● Built a strong team of hard-working individuals through recognition of talent and purposeful deployment into best possible roles.

● Collaborated with clients for precise execution of ideas and goals.

● Utilized skills in Adobe Premiere Pro to edit and finalize products. Allied-Universal (Portland, OR)

JUNE 2015 - JUNE 2018

Flex Officer

●Ensured clients facilities were provided with high quality security services to protect people and property by reporting safety concerns, security breaches and unusual circumstances both verbally and in writing.

● Built, improved and maintained effective relationships with both client employees and guests

● Worked for multiple clients at multiple locations; covering special projects, call offs, vacations and open shifts.