Shift Supervisor Barista
Resume:
TULSA, OK *****
****.*.*****@*****.***
DREW RHINE
SKILLS
Bachelor of Arts in English from Arizona State University Detail-oriented and charismatic supervisor with a background of maximizing customer relations and efficient execution of goals. Excels at communication and problem-solving.
EXPERIENCE
Starbucks - (Portland, OR) then (Tulsa, OK)
MAY 2018 - CURRENT
Shift Supervisor & Shift/Barista Trainer
● Created a constructive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance.
● Developed positive relationships with shift team by understanding and addressing individual motivation, needs and concerns.
● Utilized people skills and go-getter attitude to increase customer satisfaction rating in store by 20%.
● Trained others in supervisory responsibilities and ensured maximum efficiency and success in new hires.
Etcetera Productions (Portland, OR)
NOVEMBER 2017 - NOVEMBER 2019
Founder, Writer, Director
● Built a strong team of hard-working individuals through recognition of talent and purposeful deployment into best possible roles.
● Collaborated with clients for precise execution of ideas and goals.
● Utilized skills in Adobe Premiere Pro to edit and finalize products. Allied-Universal (Portland, OR)
JUNE 2015 - JUNE 2018
Flex Officer
●Ensured clients facilities were provided with high quality security services to protect people and property by reporting safety concerns, security breaches and unusual circumstances both verbally and in writing.
● Built, improved and maintained effective relationships with both client employees and guests
● Worked for multiple clients at multiple locations; covering special projects, call offs, vacations and open shifts.
Contact this candidate