Utility Worker Customer Service

Nkenge Hannah

**** *** **** *** ********** ky ***16

Phone: 502-***-****

Email: **********@*****.***

Objective

To utilize my skills and experience to further my career within the Metropolitan Sewer District. Certifications

CDL Class A License

Equipment:

● Knuckle Boom

● Plate Truck

● Vactor and Vacon

● Flusher Truck

● Atlas Truck

● Excavator

● Backhoe

● Front-end Loader

Experience

Metropolitan Sewer District Oct. 2014-Present

Louisville, KY

Field specialist sept.18 2021- present

● Perform tvlis, dye tests, tvis, and locate inspections for customers /contractors/msd construction crews

● Respond to stop ups/discharges/rain events

● Use infor computer system to complete jobs/ create work orders/

● Supervise and manage crew/crews and jobs.

Utility Worker III, Jan. 6, 2018-Present

● Work stop up requests with milling machine

● Perform preventative maintenance on main sewers and property service connections and catch basins

● Use tele-inspection equipment to identify cave-ins and stop ups

● Assist with installing CIPP

Utility Worker II

● Operate Atlas and Vactor

● As a barricade driver I was responsible for the intake of msd

● maintenance issues for sanitary drainage and the tvi department I would inspect jobs and cypher jobs to the correct department for repairs I was also responsible for talking to property owners public officials and supervisors from other utility companies I also assisted crews in all departments at cmf when needed

● Assist drainage crews in flushing culvert pipes, exposing hidden pipes, doing water downs and using the Vactor to clear debris from CSO’s

● Ability to create and close out work orders

● Ability to identify potential problems and cypher to the correct department of operations

● Great customer service skills

Alltrade Property Solutions Aug. 2012-Sept. 2013

Louisville, KY

Maintenance Tech

● Experienced in insulating, carpentry, electrical repair and installation

● Maintained HVAC

● Inspected and tested equipment. Made repairs. Made minor adjustments to equipment. Replaced worn and broken parts. Installed parts and equipment. Winterwood Properties Jan.2008-Jan.2010

Louisville, KY

Maintenance Tech

● Electrical, plumbing, and minor construction repair for residential apartments

● Prepped apartments for new residents

● Insulating, carpentry and electrical repair

● Maintained HVAC

New Directions Housing Jan. 2006 to Jan. 2008

Louisville, KY

Maintenance Tech

● Electrical, plumbing, and minor construction repair for residential apartments

● Prepped apartments for new residents

● Insulating, carpentry and electrical repair

● Maintained HVAC

Youth Build Jan. 2002 to Jan. 2006

Louisville, KY

Crew Leader

● Vocational Training for construction and general maintenance and repair

● Crew Leader after completion of training- trained and supervised new students in the program

● Experienced in carpentry, electrical repair and installation

● Trained in HVAC

References

Lynn Rippy-502- 817-4324

Steve Lucy 256-***-****

Gabe smith 502-***-****

Contact this candidate