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Sales Consultant Customer Service

Location:
Keller, TX
Posted:
January 06, 2023

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Resume:

JOHN BUI

**** ***** ***** **, **** Worth, TX **244 • Cell: 817-***-**** • aduhf8@r.postjobfree.com

PROFESSIONAL SUMMARY

I am a seasoned, result- oriented sales consultant who excels in establishing excellent working relationships with

customers. I am a team player and motivated to drive the company growth through my personable negotiation and

presentation skills. I would be honored if I was given the chance to apply my experience of over 20 years in customer service and sales.

Due to Covid-19, I was furloughed and then I was let go due to the downsizing of staff. In the meantime, I was able to work remotely making sales calls. I am more than ready to have face to face interaction.

*Result oriented * Coachable

*Customer relations * Team Player

*Customer need assessment * Great listener

*Visionary * Follow up

*Presentation * Multi task

Remote Sales- Hoffman Quality Meats

Hagerstown, MD- 443-***-****) 07/2020-Present

-Monitor and assist with sales goals

-Provide warm leads to office sales reps

-Make calls to potential customers

New Car/Pre-Owned Sales Consultant

Auto Nation Auto Group BMW of Dallas, Dallas, TX 06/2019- 04/2020

-Promoted to main level of sales floor

-Made leader board

-Listen and gain trust to potential customer

-Make follow up calls and emails

-Execute sales

New Car/Pre-Owned Sales Consultant

Auto Nation Auto Group Porsche Plano, Plano, TX 03/2018 – 06/2019

-Took a risk and fulfilled a childhood dream job of selling Porsche

-Make calls and email to potential buyers

-Follow up with old customers and lost sales

-Fine tuning sales skills and product knowledge

-Approach and show interest in all customers

John Bui

Cell: 817-***-****, aduhf8@r.postjobfree.com

New/Pre-Owned Sales Consultant

Audi Grapevine, Grapevine, TX 09/2017- 03/2018

-Top 5 salesman on performance board

-Exceeded car sales goals

-Proficient, personable and quick for a fast pace dealership owned by Group 1 Automotive

-Knowledge of inventory

-Follow up calls to potential buyers and sold customers

New/Pre-Owned Car Sales Consultant

Sewell INFINITI of Fort Worth - Fort Worth, TX 07/2016 - 09/2017

-Listen to walk-in customers to find the best car that fits their needs

-Quick to take incoming phone calls that are interested in Pre-Owned vehicles

-Sold cars to customers that were “just looking”

- Mentor new hires

New/Pre-Owned Car Sales Consultant

Park Place Motorcars Mercedes-Benz Fort Worth - Fort Worth, TX 08/2006 - 06/2016

-Proficient in Park Place client software database CRM and CDK, and teaching colleagues how to use it

-Know the inventory of New and Pre-Owned vehicles 100%

-Interview and Fact Finding with all walk- in customers to land them in the vehicle that will meet their comfort

-Sell customers on building the value during the vehicle and upgrade presentation

-Build a great relationship to earn a long-term clientele

-Make on average 50+ outbound calls per day to follow up with "sold" customers, on their birthday, car anniversary

and recent service visits

-Schedule appointments with previous customers to see if they are ready for an upgrade or have family and

and friends that are in the market for a car

John Bui

Cell: 817-***-****, aduhf8@r.postjobfree.com

New/ Pre-Owned Sales Consultant

Joyce Koons Honda/ formally Koons of Manassas - Manassas, VA 03/2004 - 07/2006

-Greet potential customers and listen to their needs

-Knowledge of the car inventory of New and Pre-owned

-Sell customers on product and amenities by giving them a facility tour, meet the staff and management, customer perks

-Set appointments for incoming calls on Pre-Owned and returning customers

-Sold cars with confidence and friendly customer service to earn referral and returning buyers

Field Service Engineer

Telos Corporation - Ashburn, VA 01/2003 - 03/2004

-Install, modify, and troubleshoot minor repairs to system

-Provide technical assistance and training to system end users

-Inspect equipment and prepare equipment for delivery

-Install hardware and peripheral components such as modems, LAN, cable and monitors, keyboards

-Load specified software packages

John Bui

Cell: 817-***-****, aduhf8@r.postjobfree.com

AWARDS

*Top CSI performer, scored 98.9% average with excellent comments from customers

*Reached Gold level- averaging 300+ cars per year

*Top Sales with Mercedes and Honda 3 years in a row

EDUCATION

Management Information System, BS

George Mason University- Fairfax, VA 2001

Associate of Applied Science

Northern Virginia Community College: Loudoun Campus - Sterling, VA 1998

High School Diploma:

Herndon High School - Herndon, VA 1996



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