Customer Service Rep/ cashier

Port Coquitlam, British Columbia

Phone:778-***-**** / Email: ***************@*****.***

P A R H A M F A R H A D I

SUMMARY OF QUALIFICATIONS

• 3+ years of experience working in Retail and Customer Service

• Team worker and flexible at working with individuals with various characteristics

• Exceptional leadership skills in managing groups of individuals

• Problem-solving skills facing with environmental difficulties at work

• Common sense for distinguishing right and wrongs

• Reliable and trustworthy in accomplishing duties

• Organized and punctual in job responsibilities

• People person and friendly

• Expert in Microsoft Office (Word, Excel, Power Point) WORK EXPERIENCE

Sales Advisor 2018 - 2022

Jambou chain Stores, Shiraz, Iran.

• Assisted customers and vendors with comparative consultation regarding their requirements

• Increased the company’s sales up to 15% with fruitful consultation Sales Advisor 2015 - 2018

Hyperstar, persian Gulf Complex, Shiraz, Iran

• Provided vendors and dealers with a vast knowledge of products offered in Hyperstar Complex

• Assisted customers for their best purchases regarding their contracts

• Increased the company’s sales up to 20% through precise and helpful consultation Customer Service Rep 2012 - 2015

Hyperstar, Perian Gulf complex, Shiraz, Iran

• Assisted customers with their enquiries regarding their purchases

• Provided excellent service in a busy, fast-paced supermarket complex environment

• Provided customers with assistance in their returns and refunds

• Developed the level of satisfaction of customers to 90% in a complex environment which leaded to the high promotion of the Hyperstar rank among other retails Cashier 2008 - 2012

Kourosh Hypermarket, Shiraz, Iran

• Assisted customers with their purchases

• Carried out customers purchases through the cash register EDUCATION

University Degree, The Islamic Azad University of Estahban branch, Shiraz, Iran

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