Forklift Operator Customer Service
Resume:
LaToya Ford
Houston, TX *****
********@*****.***
Work Experience
Customer Service Representative
Asurion - Houston, TX
March 2020 to August 2022
Provide customer service to all Asurion customers, help them with claims to get a replacement phone. Class A CDL Driver (flatbed)
Western Express Inc - Nashville, TN
March 2018 to February 2020
Class A Flatbed driver - hauling freight strapping, tarping, and chaining loads. No touch freight Yard Jockey
Hirschbach Motor Lines - Houston, TX
September 2018 to January 2019
Moving loaded and unloaded trailers from the dock to the parking lot with other trailers for the beer dispensary.
Professional Barber
Phresh Fades Barbershop - Houston, TX
February 2012 to December 2018
Responsibilities
Professional groomer for kids, teens, adults, and senior citizens. Changing people's lives one service at a time. We specialize in hair cuts, shaves, hair coloring, eye brow arching, beard trims, facials, massages, natural hair and hairstyles, designs, and nail care. Accomplishments
Putting a smile on people's face softens my heart. Skills Used
Customer service
OTR Truck Driver
C. R England - Cedar Hill, TX
June 2016 to October 2016
Hauling freight in all 50 states OTR, Electronic logs, Dispatch, operating 54ft tractor trailer commercial vehicle
CDL Driver/ Forklift Operator
Black logistics - Baton Rouge, LA
March 2013 to May 2016
Responsibilities
Stack and move pallets, load/unload trucks, move material, logs, electronic, Skills Used
Tractor trailer experience (54' foot)
Sit down Forklift operator
Class A cdl driver
Local and nearby loads per contract
Armed Security Officer
St. Moritz Security - Houston, TX
May 2014 to April 2016
Responsibilities
Patrol property on foot detouring crime and any suspicious activity. Service Auto Zone Locations for filling contract for owner.
Accomplishments
Ensuring the safety of employees and customers
Skills Used
Security, safety, professionalism, detouring crime Security Guard Officer
SPARTAN SECURITY SERVICES - Houston, TX
December 2011 to February 2013
For filling a contract with an apartment complex on i10 and Normandy, Ensuring the safety of all visitors and residents there. Patrolling location all night on foot, providing safety checks and also detouring crime while remaining visible.
Crew Leader
Sonic Drive In - Houston, TX
January 2008 to December 2011
Responsibilities
Customer service, Lead, Expedite, inventory, Prep, Load/unload truck, Stock, Temps, Waste, Clean, Instruct, Train, extreme sanitation.
Accomplishments
Nothing comes easy, you have to work hard to get and keep what you want. Skills Used
Customer Service, Management, Sanitation
Cleaner
World Service - Houston, TX
December 2007 to January 2008
Responsibilities
Clean each plane get in between flights, switch out the blankets/pillows dirty with clean, sweep floor, organize magazines, put new labels, and clean laboratory Accomplishments knowledge on how air travel works
Skills Used
Cleanliness
Telemarketer
West Telemarketing - Beaumont, TX
October 2004 to November 2006
Responsibilities
Infomercial sales on and off television, Customer care and service. Skills Used
Sales, Customer Service, Customer Care
Cook
Mcdonalds - Beaumont, TX
June 2004 to December 2004
Responsibilities
Cook, prepare each order
Skills Used
Sanitation, Organization, Cooking
Education
Media & Communication Production
Houston Community College - Houston, TX
2012 to 2014
High School Diploma in General Studies
Trend Barber College - Houston, TX
2012 to 2013
Skills
• Microsoft word (10+ years)
• Microsoft office (10+ years)
• Excel (10+ years)
• Data Entry (6 years)
• Quality Assurance (10+ years)
• Class A CDL Driver (2 years)
• Cdl Driver
• OTR
• Flatbed
• CDL
• Cdl-A
Certifications and Licenses
CDL
TWIC Card
Barbering License
Guard Card
CDL A
Forklift Certification
Barber instructor license
December 2021 to Present
Teaching and instructing up and coming barbers on the road to get a class a barber license. (Textbook and hands on)
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