PATRICIA DILLINGHAM
************@*****.*** / 773-***-****
South Holland, IL 60473
SUMMARY
Effective Trainer with 15 years of experience working for companies in the automotive sector. Skilled in engaging trainees, building rapport and promoting team work . Motivational to trainees to excel and strive for excellence. SKILLS
MS Office
Relationship building
Decision-making
Work ethic
Leadership
People skills
Friendly, positive attitude
EXPERIENCE
Process Coach / Ford Motor Company - Chicago, IL 06/1991 - Current Managed up 60 employees on production floor. Set up manpower to effectively run, train, and maintain quality. Conducted informational, safety, quality and process driven meetings to strengthen the teams productivity. Launch Coordinator / Ford Motor Company 01/2018 - 10/2019 Served as link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
Shop Supervisor / Ford Motor Company 03/2014 - 01/2018 Reduced and eliminated repeat defects with a focus to minimize repairs and effectively processing completed inventory. Improved quality by driving inaccuracies and defects back to the base operators. Train the Trainer / Ford Motor Company 02/1997 - 08/2005 Trained plant staff in the process of continuous improvement. Introduced the concept of working in groups/teams, learning the roles and responsibilities of each member.
Team Leader / Ford Motor Company 01/2001 - 05/2006 Kept work areas clean, neat and free of safety hazards to maximize efficiency. Delegated daily tasks to team members to optimize group productivity. Documented production levels, materials used and special incidents to keep management informed of daily activities. Elected Trustee / Ford Motor Company 06/2007 - 06/2008 Elected to review all financial documentation in preparation for audits. Keep an accurate count of assets. Attend board and union meetings monthly.
Trim Stock to Car / Ford Motor Company 06/1991 - 01/2001 Entry level hourly employee on an assembly line. Maintain production rates at 72 units per and hour. PD
EDUCATION AND TRAINING
Kenwood Academy - Chicago, IL 06/1991
High School Diploma