Data Entry Customer Service
Resume:
Sonia Miller
Oklahoma City, OK *****
*********************@***********.***
Authorized to work in the US for any employer
Work Experience
Cashier/Customer Service/Sales Associate
PetSmart - Oklahoma City, OK
February 2022 to Present
Head Cashier also closing some night making sure store is in proper standing for next day costumers. ClerkII / Receptionist
OCSS - Oklahoma City, OK
February 2007 to April 2021
• front office
• Greeted customers warmly and genuinely
• Answered incoming calls, Directing to proper worker
• Helped with all questions and complaints
• Documented other data
• Assisted in signing in/out customers
• Faxed, copied, and scanned documents
• Sent Mail and phone calls to the appropriate personnel
• Made calls to Translate
Skills
• Clerical Experience (10+ years)
• Data Entry (10+ years)
• Multi-line Phone Systems (10+ years)
• Office Administration (10+ years)
• Custodial experience
• Cleaning
• SOME SPANISH (10+ years)
• Front Desk
• Phone Etiquette
• Guest Services
• English
• Microsoft Outlook
• Customer service
• Computer Skills
Languages
• Spanish - Intermediate
Awards
CLECK/RECPTSONIST/CUSTOMER SERVICE
March 2017
AWARD FOR BEST CUSTOMER SERVICE IN OKLAHOMA CITY AT OCCS OFFICE Assessments
Teamwork: Interpersonal Skills — Highly Proficient September 2020
Responding to challenging team situations at work
Full results: Highly Proficient
Customer Focus & Orientation — Highly Proficient
September 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Work style: Reliability — Expert
January 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Expert
Administrative assistant/receptionist — Completed
September 2022
Using basic scheduling and organizational skills in an office setting Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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